Job Description

Team Leader Commissioner Support

Industrial Relations Commission

• Principal location – Parramatta and Sydney CBD - Flexible working arrangements may be negotiated.
• Employment type – Ongoing – Full time (35 hours per week)
• Salary – Clerk Grade 5/6, Base Salary ($99,938 – $110,271), plus employer’s contribution to superannuation and annual leave loading

Your role

The Team Leader Commissioner Support ensures the effective operation of the Commissioner Support Team while delivering high-level legal research, administrative and courtroom support to Commissioners. This is a valuable leadership opportunity to contribute directly to the administration of justice within the Industrial Relations Commission of New South Wales, while developing and mentoring a small team in a dynamic, professional court environment.

What you’ll do

As part of the team supporting the Commissioners of the Industrial Relations Commission, you will lead the Commissioner Support Team to deliver high-quality operational and administrative services.

You will lead and coordinate team workloads, manage operational support functions, and ensure efficient and professional service delivery to Commissioners.

You will also:

• Coach, mentor and develop staff to achieve high performance and continuous improvement.
• Plan and monitor workflow, including staff rostering, to ensure fair allocation and timely service delivery.
• Provide administrative, clerical and courtroom support to Commissioners.
• Manage procurement of stores and stationery, coordinate equipment and courtroom technology support.
• Oversee processing of payments in line with financial delegations and policies.
• Maintain strict confidentiality and exercise sound judgment when handling sensitive matters.
• Assist with recruitment and induction of Commissioner Support staff.
• Work as part of a collaborative team committed to professionalism, integrity and service excellence.
• Respond to enquiries from legal representatives, employer groups, unions, and the public

• Coordinate and respond to enquiries and procedural correspondence.

• Provide training and guidance to team members and support colleagues with complex enquiries.
• Apply and interpret departmental policies and procedures, including EEO, WH&S, Code of Conduct, and cultural awareness initiatives.
• Liaise with parties to awards and enterprise agreements, gathering and organising information to identify key issues.
• Support the continuous improvement of administrative processes within the Commission

• Provide proofreading and editing support to Commissioners.

What we’re looking for

• Experience leading or supervising staff in a busy, complex environment, including coaching, workload management and fostering a positive, high-performing team culture.
• Proven ability to manage competing priorities, meet changing deadlines and ensure efficient service delivery in a fast-paced setting.
• Understanding of the NSW Court system and experience providing, administrative or courtroom support services.
• Excellent judgment and professionalism in managing sensitive and confidential information, with strong communication skills when engaging with judicial officers and stakeholders.

• Completed or undertaking legal qualifications highly regarded.

• Current court or registry experience highly regarded.

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To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages). Also attach a copy of your university transcript (if applicable).

Applications close:Sunday, 12 April 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Domonique Elder at domonique.elder@justice.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Lois Jebin at lois.jebin@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visitInclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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