Job Description

Type: Permanent
Hours: Fulltime
Location: Wellington
Business Group Regulatory and Identity Services | Taituarā
Branch: Charities Services
Salary: $109,697 – $136,512

The Regulatory and Identity Services branch is responsible for regulatory systems and functions related to charities, gambling, anti-money laundering and countering financing of terrorism (AML/CFT), digital safety, passports, civil registries, citizenship and identity management. The branch also delivers identity products and services that enable customers to register their life events, access services from other public and private sector agencies and businesses, and travel seamlessly overseas. The branch has programmes of work and support functions that include data analysis and insights, information sharing, forecasting, systems, service design, risk and assurance, intelligence and investigations, engagement and education, operational policy, product innovation, international product strategy and commercial.

The Team Leader Capability and Charities Support is an exciting and important role within Charities Service’s regulatory system. Your leadership will help charities meet the requirements of the Charities Act, enabling and ensuring compliance to build public trust and confidence in the charitable sector

In this position, you will lead the delivery of education, information and assistance that enables charities to understand and meet their regulatory requirements.  This includes building sector capability and managing assistance to individual charities in response to enquiries. You will also manage the Charities Register and delegated regulatory functions, including issuing of regulatory notices and removals from the register. 

This role involves developing tools, guidance and initiatives that support compliance with the Charities Act and identifying improvements to processes to maintain timeliness and consistency. 

We are looking for candidates who can lead a comprehensive programme of work, set expectations and support the team to deliver. You will maintain quality and best practice across all regulatory functions of the team and contribute to effective regulation and regulatory decisions. 

The key skills and capabilities required for this position include:

• Experience leading and managing a high performing team, inspiring, supporting and developing the team to deliver the programme of work 

• Ability to identify, develop, and deliver initiatives that build sector capability and enable charities to comply with the Charities Act

• Experience applying regulatory systems processes with ability to assist charities with their continued registration and compliance requirements 

• Skills and knowledge to work effectively with and for Māori, along with understanding and commitment to Te Tiriti o Waitangi 

• Excellent skills in building and maintaining relationships with key sector stakeholders, understanding the regulatory context and working collaboratively across teams 

This position is based in Wellington.

We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access.

Applications close: 5 pm, Monday 9 February 2026
For more information please contact: Helen Steven, Manager Engagement and Business Improvement.
 To review the full job description, please click here.

At the Department of Internal Affairs, the work we do makes New Zealand a better place for those born here, and those new New Zealanders who have chosen to call this country home.