Job Description

Get Excited about driving our cars and having the option to lease a car for you and your family at a significantly discounted rate

Be Connected to a long term career at Nissan which can take you around the world.

Have Confidence in your development through training and be supported with flexible hybrid working options.

As our Team Leader - Asset Management, you'll lead a specialised team responsible for managing high-risk and complex collections accounts across Nissan Financial Services.

This is an opportunity to combine your leadership experience with your knowledge of collections and asset recovery, coaching and developing your team while overseeing complex recovery, repossession and remarketing activities.

You'll also play an important role in managing our external partners, including mercantile agents, auction houses and other service providers, ensuring strong performance against agreed service levels while delivering the right outcomes for our customers and the business.

Your Key Responsibilities:

• Lead, coach and develop a team of Asset Management Officers, including regular 1-on-1 mentoring and individual development planning
• Oversee the day-to-day management of high-risk and complex collections accounts
• Provide guidance and escalation support across complex recovery and asset management matters
• Oversee recovery, repossession and remarketing activities while ensuring regulatory and compliance requirements are met
• Manage relationships and performance across external vendors, including mercantile agents and auction houses
• Monitor vendor performance against SLAs and drive strong recovery and customer outcomes
• Identify opportunities to improve processes, operational efficiency and customer experience
• Support loss mitigation and effective delinquency and portfolio management

What We’re Looking For:

• Proven leadership experience in financial services, asset management, or automotive finance
• Strong knowledge of leasing, collections, or asset recovery processes
• Demonstrated experience leading, coaching and developing a team
• Experience managing external relationships and vendor performance
• High levels of resilience and assertiveness while maintaining empathy and a customer-focused approach
• Analytical mindset with attention to detail and a focus on results
• Excellent communication, negotiation, and strong stakeholder management skills
• A passion for coaching, team development, and driving performance

You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates from all walks of life. We are committed to attracting and retaining a diverse workforce where employees feel valued, respected, and empowered to reach their full potential.

Power Your Future with Nissan!