Job Description

Overview

To support the billing team in their drive to complete monthly and quarterly billing cycles in an efficient and timely manner and to work closely with the business to resolve any queries promptly.

Key Accountabilities and main responsibilities

Strategic Focus

• Share efforts to streamline accounts receivable processes, ensuring timely invoicing, accurate collections, and adherence to internal controls and regulatory requirements.
• Help in driving continuous improvement initiatives to enhance efficiency and reduce outstanding receivables.
• Act as a key point of contact for internal and external stakeholders. Ensure timely and accurate reporting of AR metrics, aging analysis, and collection forecasts to support business decision-making.

Operational Management

• Preparation and processing of invoices accurately and according to deadlines
• Liaison with wider team to ensure invoices are accurate, issued and paid in a timely manner
• To take a “hands on” approach to the monthly and quarterly billing process and to ensure that all billings are input into MUFG systems accurately and according to deadlines.
• Maintain and update pricing tables and conditions to ensure correct fee structures are in place.
• Assist in the Monthly/Quarterly Billing run.
• Build and maintain excellent working relationships with the Client Services Team (RM’s) to ensure queries are dealt with efficiently and accurately.
• Preparing daily/weekly/fortnightly/monthly debtors’ reports and other Ad-hoc reports as required.
• Monitor and action the Billing Team Inbox on a daily basis, dealing with queries and requests from either external clients or the business.
• Being the 1st escalation point for the team and managing queries of the team.

People Leadership

• Foster a positive and inclusive team culture by encouraging collaboration, recognizing achievements, and supporting individual growth.
• Act as a communication bridge between team members and senior management. Ensure alignment on goals, priorities, and process changes while promoting open dialogue and cross-functional collaboration.

Governance & Risk

• Ensure the team adhere to the MUFG policies and this is being followed in all the activities performed

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

• 4-8 years' and over experience in an Accounts Receivable, Billing or similar role.
• Excellent processing (high volume) and reconciliation skills.
• Hands on in working on MS Excel (Pivot, Filter, Vlookup, HLookup, etc.)
• Proven ability to build and maintain relationships with internal & external stakeholders.
• Strong communication skills (written and verbal) combined with good attention to detail.
• Ability to work as part of a team as well as self-motivated to work independently.
• Proactive and positive approach to work.
• Strong numerical skills along with well-developed written and oral communication skills
• Basic accounting knowledge.

Personal Attributes

• Proven ability to effectively manage multiple tasks and deadlines.
• Strong written and verbal communication skills.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.