
Are you ready to take the next step in your career? As a Team Leader, you will supervise a dynamic team of 3-6 Intake Specialists as they provide mental health assessments in the community. This includes sharing intake assessment duties within the team and leading by example while working directly with clients, providing guidance, and growing the clinical skills of the Intake team.
Access & Implementation Team Leaders hold a unique position within Thresholds: they assess needs and direct potential clients to appropriate services while keeping an eye on the overarching goals of the program. You and your team will remove barriers to mental healthcare through assessing the need for service, making recommendations for treatment, connecting clients with services and resources, and helping them navigate complex systems.
Our culture is supportive, and the Team Leaders are key to setting the tone. During regular team meetings and supervision, you will engage and motivate your staff, provide direct feedback, coach staff on documentation, drive collaboration on client care, and help staff work through challenges. Share your knowledge of harm reduction, trauma-informed care, and evidence-based practices and receive ongoing opportunities for training, clinical supervision, and leadership development.
To succeed in this role, you need:
Education and experience:
What sets Thresholds apart:
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Thresholds provides healthcare, housing, and hope for thousands of persons with mental health and substance use conditions in Illinois each year. Through care, employment, advocacy, and housing, Thresholds assists and inspires people to reclaim their lives.
Thresholds is one of the oldest and largest providers of recovery services for persons with mental health and substance use conditions in Illinois. We offer 30 innovative programs at more than 75 locations throughout Chicago, the adjacent suburbs, and four surrounding counties. Services include assertive outreach, case management, housing, employment, education, psychiatry, primary care, substance use treatment, and research.
Thresholds’ staff meets people where they are – out in the community. Offering services in a community-based setting makes them more accessible and effective and lessens the social exclusion that is often present in the lives of persons living with mental illnesses and substance use conditions. This allows our staff and clients to work on skills, clinical interventions, and recovery that allows them to live independent lives in their own neighborhoods
Our clients are all unique – coming from vastly different backgrounds and arriving with different needs, talents, and hopes. Each client works with our staff to set their own specific short-term goals and objectives, based on their needs, desires, and level of self-sufficiency. Recovery from mental illnesses and substance use is possible. Recovery is a process of finding and living a satisfying and meaningful life, as one defines it for oneself. We assist our clients as they work to reclaim a positive sense of self, and discover their own potential, gifts, and skills.