Alghanim Industries

Team Leader

Alghanim Industries  •  Onsite  •  2 days ago
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Job Description

Long Description

Job Summary

The team leader will be responsible to improve Customer Service Index by promptly attending customers, timely delivery and comply with FIRFT (fix it right first time), resulting in increased revenue.

Job Responsibilities

  • Control and monitor the jobs based on the technician ability to achieve highest productivity and customer satisfaction and lowest comeback jobs. Ensure each job is completed within the promised delivery time.
  • Open job card and process job card.
  • Evaluate and monitor performance of the technicians against set standards, identify and ask for necessary training or coaching support. , keep them motivated and to improve efficiency and productivity.
  • Diagnose technical problems with and without diagnostic tools.
  • Quality checks and road testing of vehicles.
  • Clear basics and concepts of automotive service technique
  • Ensure that company’s health safety policies are followed, all tools equipments are kept in good order, and house keeping standard are maintained so as to preserve a good safe and healthy working environment

Candidate Requirements

  • 3-5 years of working experience in dealership.
  • Good command of both English and Arabic.
  • Good working knowledge of MS Office applications
  • Computer Literate
  • Team player can work under pressure

Education

Diploma in Automobile Engineering

Alghanim Industries

About Alghanim Industries

Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia.

We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel.

More importantly, we’re a people business. We’re committed to developing customer-centric, empowered, and engaged teams and enabling them to do their best. We’re always looking for new talent to join our ever-growing family – men and women at every stage of their career journey who want to share their knowledge, skills, and experience.

Do you want to find out how far your potential can take you when you work with a team of collaborative, supportive colleagues, at a company that cares as much about your professional development as you do? We believe we have what you're looking for.

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Fraud Notification

In order to protect the safety and security of our applicants, we advise that you watch out for possible fraudulent attempts by individuals and entities using the name of Alghanim Industries and our businesses. Please note that we would never ask for any payment as part of a recruitment process.

To submit your CV by email to the Alghanim Industries HR team, please contact us at talent@alghanim.com, or through approved recruitment agencies.

If you suspect that you have encountered a fraudulent attempt in our name, please reach out to compliance@alghanim.com for verification.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Sharq, KW
Year Founded
1932
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