Job Description
We are looking for a dynamic, hardworking Team Leader to join the team in John Lewis, Stratford (Westfield), to lead and support the front of house team on a daily basis.
As Team Leader you will receive the following industry leading benefits:
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave, including Bank Holidays
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Uniform provided
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Hours: 30 hours per week (working any 5 days in a 7-day period)
Hourly rate: £15.50 per hour
Key Responsibilities:
- Ensuring the customer experience is maintained to the highest standards.
- Ensure food safety, health and safety and compliance is followed at all times.
- To take control and ownership of a specific area of the front of house, with the flexibility to rotate around as needed.
- Assist with all front of house duties, and lead from the front.
- Carry out team briefings and be able to answer any team queries.
- Assist with the development of the team.
Qualifications
- Positive can-do attitude
- Strong communication skills
- Ability to work under pressure and meet the business needs
- Reliable, team player
- Self-motivated and proactive
