Mission Australia

Team Leader

Mission Australia  •  $47.51/hr  •  Nowra, AU (Onsite)  •  1 hour ago
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Job Description

  • Permanent Opportunity
  • 35 hours per week
  • $95027 per annum + Super + Not For Profit Salary Packaging
  • Location: Nowra NSW 2541
  • Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose

Your Opportunity

At Mission Australia, we believe strong communities are built on respect, inclusion and genuine connection. We are proud to be expanding our service footprint through new locations delivering the Community Living Support (CLS) program. CLS provides planned, person‑centred supports within clear service frameworks, promoting independence, safety and meaningful participation in community life, supporting people with mental health challenges to live and recover in the community in the way that they want to.

We are seeking an experienced and passionate Team Leader to join the CLS Program. This role offers the opportunity to both lead a small team and remain connected to frontline service delivery.

Reporting to the Area Manager, you will provide strong leadership and day-to-day operational oversight to a small team of four exceptional people who provide support to clients with severe and persistent mental health issues, while also maintaining a small caseload of clients to stay connected to client outcomes. You will play a key role in ensuring our services are delivered with empathy, integrity, and a strong focus on recovery and empowerment.

This is an excellent opportunity for someone who thrives in a people-focused role, is committed to recovery-oriented practice, and is eager to make a meaningful impact in the community.

Key Responsibilities

  • Provide guidance, coaching and performance management to ensure high-quality service delivery
  • Conduct regular case-reviews and supervise staff to ensure effective review of client recovery plans and monitor service delivery and outcomes.
  • Manage a small caseload of clients, delivering person-centred and recovery-oriented support
  • Work collaboratively with the Area Manager to achieve program goals and outcomes
  • Ensure compliance with organisational policies, funding requirements, and best practice standards
  • Monitor service delivery, manage risk, and support continuous improvement initiatives
  • Build and maintain effective relationships with stakeholders, families, and community services

About You

You are a confident and compassionate leader with a strong background in community services. You enjoy balancing leadership responsibilities with direct client work and are committed to helping people achieve independence and wellbeing.

Requirements for Success:

  • Relevant qualification in Community Services, Social Work, Psychology, Mental Health or similar
  • Demonstrated experience mentoring, coaching and supervising staff within the community services sector
  • Experience working within community mental health services
  • A sound understanding of mental health, mental health systems and recovery-oriented practice, as well as psycho-social rehabilitation
  • Excellent leadership, communication, and organisational skills
  • Ability to manage competing priorities and support a small caseload
  • Must have Full driver licence with no restrictions

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Opportunity to purchase additional annual leave
  • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

Mission Australia

About Mission Australia

At Mission Australia, we believe in hope and possibility for all.

With more than 165 years of experience meeting human need, we are one of the largest and most trusted for-purpose community service and housing providers in the country.

As a national non-denominational Christian charity, our values of respect, compassion, integrity, perseverance and celebration are at the heart of all we do.

Every day, we deliver homelessness services, provide social and affordable housing, help families, children and young people thrive, improve mental health and wellbeing, support people with disability, provide pathways to employment and financial stability, strengthen communities, offer alcohol and other drug support, and more.

Backed by our supporters, partners, funders and collaborators, we welcome and work alongside people and communities of all backgrounds, ages and beliefs who seek our support, providing excellent services and safe, secure homes that offer hope and lasting impact.

With our evidence and courageous voice, we advocate for a fairer nation and better outcomes for the people and communities we serve.

Guided by our bold Strategy 2030, we’re focused on delivering more safe, secure homes, expanding our impact and strengthening our organisation to meet the growing needs of people across Australia.

Together, we’re building hope and possibility for all.

Industry
Unknown
Company Size
1,001-5,000 employees
Headquarters
Sydney, AU
Year Founded
1859
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