Join a high performing leadership team committed to creating a positive team culture, developing capability, and delivering quality outcomes for our clients.
This is an opportunity to lead an operational administration team in a fast-paced environment where coaching, motivation, and strong people leadership are key to success.
About this role | Mōteneitūranga mahi
As a Team Leader within our Christchurch Client Administration hub, you’ll lead a team responsible for delivering accurate and timely administrative support within ACC’s wider rehabilitation and recovery services.
You’ll lead day to-day team performance, support capability development, and create an environment where people feel motivated, accountable, and supported to succeed.
This role suits an experienced operational leader who enjoys leading in fast-paced environments, using data and insights to drive performance, and coaching individuals with a range of experience levels and learning styles.
You’ll work closely with leaders locally and nationally to support service delivery, continuous improvement, and positive customer outcomes.
Important Skills | Nga Pūkenga Motuhake
The successful candidate will bring demonstrated experience improving team performance, strengthening culture, and positively influencing behaviours through strong, values-led leadership.
Working at ACC | Mō ACC
At ACC, we embrace the rich tapestry of Aotearoa New Zealand’s cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
The appointing salary for this role will sit between $101,287 - $119,161 depending on experience and we offer an additional 9% superannuation contribution. ACC offers a comprehensive benefits package which at present includes an advantageous superannuation scheme with features like no mandatory employee contribution, optional life and income protection insurance, and the flexibility to change to a locked plan at any time, ensuring your financial security now and in retirement.
How to apply | Me pēhea te tukutono
Please attach your CV to your application and as part of your cover letter, please also provide responses to the following questions so we can better understand your leadership approach, motivations, and what you would bring to the role:
Why did you decide to apply for this Administration Team Leader position?
What skills and experience do you bring to the role?
Applications will close 5pm Sunday 14 June 2026 If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz
Late applications will not be accepted.
ACC NZ is an organisation quite unlike any other - in fact we are the only one of our kind in the world! At our heart is the fact we are an innovative New Zealand organisation born out of an idea - one focused on looking after the best interests of our people. So it will come as little surprise that a job with us offers an opportunity to do something that directly benefits the people of New Zealand, while also benefitting your career.
There are three words that encapsulate our reason for being: prevention, care and recovery. We exist to actively minimise the chance of accidents happening. But when they do, we are here to help people with the appropriate levels of care and recovery with the aim of returning them to their normal lives faster.
As you might expect, there are many people involved in making all this happen, and that's why there are many and varied career opportunities within our organisation. From Case Managers and Claims Managers to Clinical Advisors and Technical Claims Managers we offer many roles which open up a range of development avenues with ACC. What's more, we have locations around the country, all of which offer supportive, collegial workplaces.
As part of the ACC's team of talented and passionate people you can also look forward to a host of benefits including flexible working options, competitive remuneration, ongoing career development opportunities, and a discounted healthcare scheme. So if ACC sounds like your type of place, let's talk today.
