Job Description

You will be leading the highest performing team in the quick service industry. This leadership position is a launching pad to potential opportunities within Chick-fil-A and also looks great on a resume for future opportunities outside of Chick-fil-A. We take the time to invest in YOU as a leader and teach you about what makes us different. In leading a multi-million dollar business, you will learn skills and characteristics to exemplify excellence in everything you do!

Benefits:

• $14-$17/hour and up based on experience and performance
• Flexibility with time-off requests
• Leadership development opportunities
• First two uniforms (shirts, pants and belt) provided
• Many corporate and owner/operators start in the restaurant!
• Heavy Investment in you, personally, as a leader
• Free Meals

Minimum Requirements:

• Attached Resume and application filled in its entirety
• Full time position (30-40 hours per week)
• Open and close availability 5AM-10:30PM Monday - Saturday
• Must have opening OR closing availability (5:00 AM to 10:30 PM)
• Minimum 2 years of work experience
• Minimum 1 year of leadership experience preferred
• If hired, you will be a probationary team leader whose performance will be evaluated over a month long trial period. If you meet expectations you will be offered an official position at the end of this trial period.

Necessary Attributes

• Positive attitude
• Growth mindset
• Ownership of the business and your responsibilities
• Ambitious
• Leadership potential
• Awareness
• Great attitude/Hard working
• Dependable
• Honest
• Responsive and flexible to team’s needs
• Works to serve others
• Servant's Heart

General Responsibilities

• Oversee a particular function of the restaurant (see below) while working your scheduled shift.
• Provide leadership support to the AM/PM manager on duty while including them in decisions that impact the business and customer experience.
• Ensure and coach Team Members to consistently follow all Chick-fil-A processes and procedures.
• Shift management – breaks, communication, call-off management, discipline, reward & recognition
• Consistently coach and mentor team members around best practices.
• Empower, encourage and provide feedback to team members on a daily basis
• Ensure all team members on shift are aware of plan for the day.
• Ensure store is neat, clean and organized at all times.
• Train team to present food to guests with neatness and attractiveness.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Perform discipline for actions that do not meet Chick-fil-A standards as well as violations of the Team Member Handbook.
• If closing, control pre-close functions while not compromising service and food quality standards.
• Ensure cleanliness of all areas is always top-of-mind – with a focus on customer perception
• Front of the House (FOH) – Responsible for all cash management duties. Count down registers, tracking cash and coupon accountability, change fund management, Daily Report.
• Back of the House (BOH) – Follow all waste tracking procedures at all times.
• BOH – Is aware of food cost and labor cost best practices and works to implement them at all times.

Compensation: $12 - $15 per hour

Here are some of the great benefits of working at Chick-fil-A:

Competitive Pay: Along with a competitive paycheck, you will work in a fun supportive environment where you will learn valuable business and people skills.

Benefits: Health Care and I.R.A Retirement matching available for eligible Team Members.

Flexible Hours: You probably have commitments to your family, friends, school or sports teams.....We get it!!! We always do our best to reasonably work with YOUR schedule!!

Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.

No Experience Is Necessary: We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.

College Scholarships: At Chick-fil-A, we believe everyone deserves an education. We offer Leadership Scholarships to eligible employees who qualify.

Leadership Opportunities: We are always looking for leadership potential. There are so many opportunities within the restaurant and further, be it a Team Leader, Marketing or Operations Director, Corporate Staff, or maybe even one day franchise your own Chick-fil-A location!! As our founder Mr. Truett Cathy used to say "No goal is too high if we climb with care and confidence."