Job Description

TEAM LEADER

RIVERSIDE DISTRIBUTION CENTER – BELCAMP, MD

COTY is looking for smart leaders who are fast and passionate.

The 1st shift Team Leader is responsible for delivering operational measures (Safety, Quality, Productivity, and Cost) and people management responsibilities. This person has direct leadership responsibility for the 1st shift operation. Delivering critical measures of throughput/productivity, service, quality, safety and people responsibilities. This person will work closely with and have a direct reporting relationship to the Senior Manager.

THE ROLE

In this role you will be responsible for:

Leadership

• Leads by example and demonstrates high standards in all key performance indicators (KPIs).
• Owns the team DDS process, ensures information is communicated, training occurs, and meetings begin and end on time.
• Will lead a team of 20-plus employees including Coty and contractors.
• Facilitates constructive resolution of issues within shift and other departments.
• Ensures company policy and standards are met, and effectively uses performance management tools as needed.
• Resolves issues within the team in accordance with COTY Values.
• Communicates and executes proper escalation process for all help requests when/before issues arise.
• Maintains a high level of confidentiality.

Results and Actions Accountability

• Accountability for the team results, appearance of core area, and actions of team members.
• Team leader holds team members accountable by:

• Setting/clarifying expectations.
• Providing feedback/clarifying repercussions.
• Providing positive reinforcement to encourage empowerment.
• Collaborating with the Logistics Leader on the execution of behavior modification.

• Productivity

• Creates and executes launching strategy.
• Manage production schedule for Customization 2nd shift
• Communicates upcoming orders with the line (FC)
• Monitors line productivity (AZ).
• Monitors visualization screens (FC).
• Understands basic allocation knowledge (FC)..
• Understands full replenishment process (FC).
• Understand production needs and expectations (AZ)
• Understand production quality standards and execute them (AZ).

Technical and Decision Making

• Utilizes technology (TOPS/WMS) and interfaces knowledge to enable effective planning, analysis, problem identification, and resolution.
• Analyzes complex data, develops clear problem statement, identifies root cause, and develops/executes clear action plan to address issues.

• Utilizes Principle Based Decision Making Principles. UPS Tools (Why/Why’s, 6W2H, etc.)
• Review Boundaries
• Gather Input
• Reach Consensus when Possible
• Make Decision

• Strong system skills including troubleshooting and the ability to quickly learn and grasp complex system functionalities.
• Communicates and executes proper escalation with Systems, Allocation and Technical Teams if unable to troubleshoot and resolve issues in a timely manner.
• Responsible for downtime resolution. Start to finish.

Coordination/Administrative/Team Staffing

• Coordinate run strategy based on capacity. Create 5–10-day outlook.
• Point of contact for the Each Pick team to resources outside of the team.

• HSE (Safety)
• QA (Quality)
• S&R/Full Case/Retail
• Systems/Planning/Allocation

• Responsibility for inputting and having the ability to discuss previous day’s results and upcoming daily/weekly plans. (DDS Communication). Sends daily EOS results.

• (ie: ID root cause for gaps. Ensure proper escalation.

• Ensures daily appropriate staffing. Communicates needs to Logistics Manager. (FTTW).
• Ensures effective shift to shift communication.
• Approve Time off for Coty and Talent. Approve Payroll for Talent.

People Development:

• Builds team capability.
• Creates and executes team rotation schedule.
• Provides coaching and support to team members.
• Supports the Functional Leaders (FLs) and provides sufficient off-line time to meet FL needs (SFL’s, QFL’s and MFL’s).
• Supports the QFL’s to update/complete new Work Processes.
• Participates in quarterly 1:1s with team members as needed.
• MyGPS input with Logistics Manager
• Coaches team members on giving and receiving feedback and conflict resolution.

QUALIFICATIONS

We’d love to see candidates who have:

Essential:

• High school diploma or equivalent; college education preferred
• Demonstrated experience leading teams in a fast‑paced operations, logistics, or fulfillment environment
• Skilled in conflict resolution, coaching, and performance management aligned with company values
• Experience managing production schedules, workflow planning, or shift operations
• Ability to monitor productivity metrics and take corrective action to close performance gaps
• Proficiency with warehouse or fulfillment systems (WMS, TOPS, or similar platforms)
• Familiarity with structured decision‑making tools (Why/Why’s, 6W2H, or similar methodologies)
• High level of ownership, accountability, and follow through

Desirable:

• Experience with SAP

OUR BENEFITS

As our 1st shift Team Leader, this is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Featured Benefits:

• Health, dental, vision and disability insurance; 401(k) with generous employer match; paid time off; Parental leave; *Benefits and compensation program descriptions are general in nature and may be subject to change; specific benefits eligibility and details will be provided in offer materials.

RECRUITMENT PROCESS

1. Our recruiter will contact you.
2. A telephone/online introductory meeting follows.
3. A first online/in-person interview
4. A second interview
5. You will receive a proposal with the terms of employment.

ABOUT COTY

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness.

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

EQUAL EMPLOYMENT OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact cotyjobsUS@cotyinc.com We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

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For additional information about Coty Inc., please visit www.coty.com/your-career