Job Description

About the Role

As a Team Lead, Transaction Risk & Recoveries at Bluevine, you will support day-to-day transaction monitoring and recovery efforts while guiding analysts through complex fraud investigations. This role combines hands-on investigative work with team support, helping ensure consistent execution, strong risk awareness, and timely resolution of cases. You will play a key role in strengthening risk controls and helping the company effectively manage complex and high-risk cases.

What You'll Do

• Lead and support the team in reviewing, analyzing, and resolving system-generated transaction monitoring alerts across all transaction types (wire, ACH, check, etc.)
• Provide guidance on complex cases, helping analysts identify fraud trends, anomalies, and high-risk activity across alerts and transaction data
• Manage and document suspicious activity cases, ensuring findings are accurate, complete, and maintained to a high standard
• Ensure compliance with applicable laws, regulations, internal policies, and industry best practices, including NACHA requirements
• Support transaction monitoring controls, risk assessments, and mitigation strategies to reduce exposure
• Partner with the appropriate teams to investigate suspicious activity and support fraud prevention efforts
• Review and respond to external fraud requests and inquiries received from financial partners
• Maintain SLAs and deadlines while helping the team prioritize work effectively
• Collaborate cross-functionally with Product, Account Risk, and Customer Service to balance customer experience with risk mitigation
• Lead recovery efforts and strategies, including working closely with partner banks to identify optimal recovery paths (i.e. indemnification processes, recalls, customer repayments) and mitigate fraud-related losses
• Build and maintain strong relationships with financial partners to improve recovery outcomes and streamline resolution processes
• Support the team in documenting recovery cases and evidence for disputes, indemnification, and potential legal actions
• Step in to assist analysts, review escalations, and provide coaching when needed to support team performance and development

What We Look For

• Bachelor’s degree in Business, Finance, Economics, or related fields
• 5+ years of experience analyzing fraud trends, preferably in a financial institution or fintech
• Previous transaction monitoring experience around credit, debit, checks, online, wire, and/or ACH is preferred
• Ability to effectively gather and analyze information in the course of investigations and reviews
• A team player who is able to work on a variety of projects simultaneously
• Proficiently uses Excel to create spreadsheets, models, and reports
• Able to clearly and effectively communicate verbally and in writing
• Applicants must be currently authorized to work in the United States on a full-time basis

New Hire Base Salary Range: $72,100 - $80,000

At Bluevine, we recognize the importance of fair and competitive compensation. Exact compensation may vary based on a variety of factors, including your experience, skills, and qualifications, as well as market trends.