STAFIDE - Tech Talent Recruitment Europe

Team Lead – Service Management (ID:3237)

STAFIDE - Tech Talent Recruitment Europe  •  Amsterdam, NL (Onsite)  •  2 months ago
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Job Description


As a Team Lead – Service Management, you will:

  • Coordinate and oversee the planning, execution, and delivery of development tasks performed by the supplier’s teams.

  • Act as the primary interface between development teams and customer technical/project stakeholders.

  • Facilitate status updates, planning meetings, and technical alignment sessions with customers and other service providers.

  • Ensure all development activities adhere to agreed timelines, scope, and quality standards.

  • Identify, track, and manage risks, impediments, and dependencies impacting development progress.

  • Drive continuous improvement in collaboration practices, development processes, and technical integration with the customer environment.

  • Ensure onboarding and enablement of new developers to project context, tools, and methodologies.

  • Maintain alignment with the customer’s architectural guidelines, security requirements, and coding standards.

What You Bring to the Table:

  • 6–8 years of experience in leading multi-disciplinary development teams in complex environments, ideally in cloud-native or infrastructure projects.

  • Strong understanding of Agile methodologies and modern software development lifecycles.

  • Proven experience coordinating distributed teams and stakeholders across organizational boundaries.

  • Technical familiarity with relevant project technologies (e.g., Kubernetes, Go, cloud infrastructure).

  • Proficiency in project coordination tools such as Jira, Confluence, and GitHub.

  • Strong communication skills, both written and verbal, in English.

  • Experience in stakeholder management, escalation handling, and expectation management.

  • Optional but beneficial: Certifications in project management (e.g., Scrum Master, SAFe, PMP).

You should possess the ability to:

  • Lead development teams effectively across multiple service streams.

  • Manage priorities, deadlines, and escalations in a structured and transparent manner.

  • Collaborate with technical and project stakeholders to align on objectives, timelines, and integration requirements.

  • Proactively identify impediments and facilitate smooth knowledge exchange between teams.

  • Drive operational and technical collaboration to ensure high-quality service delivery.

What We Bring to the Table:

  • Opportunity to lead multi-disciplinary development teams in complex, cloud-native or infrastructure projects.

  • Exposure to end-to-end service management processes, technical coordination, and team leadership.

  • A collaborative and structured environment focused on quality, continuous improvement, and professional growth.

  • Opportunities to contribute to technical architecture, process optimization, and stakeholder management.

Let’s Connect
Want to discuss this opportunity in more detail? Feel free to reach out.
Recruiter
: Hari Sankar R
Phone
: +31 20 369 0609 ; Extn : 132
Email
:
harisankar.r@stafide.nl
LinkedIn
:
https://www.linkedin.com/in/harisankar753/
STAFIDE - Tech Talent Recruitment Europe

About STAFIDE - Tech Talent Recruitment Europe

Headquartered in the Netherlands, STAFIDE specializes in Niche Tech Recruitment across Europe, connecting top talent with outstanding opportunities in the IT sector. Our data-driven recruitment model ensures the ideal match between candidates and employers, enhancing both skill alignment and cultural fit. With a strong focus on Skill-Based Hiring, we provide candidates with an in-depth understanding of the organization—whether for permanent positions or temporary assignments (interim opdrachten) like secondment (detachering)—strengthening employer branding for our clients as a recruitment company (uitzendbureau).

In today’s fast-evolving tech landscape, we recognize the unique challenges companies face in sourcing highly skilled talent. Our advanced, AI-driven talent intelligence system (ATS) is specifically designed to prioritize Skill-Based Hiring for niche IT roles, empowering organizations to address talent shortages by identifying professionals with the expertise to drive innovation and growth.

Whether you’re a company in search of exceptional talent or a professional seeking your next ICT role, STAFIDE is your strategic recruitment (werving en selectie) partner. Our deep expertise in the Dutch market, combined with a steadfast commitment to excellence, makes us the preferred choice for all your recruitment needs.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Amstelveen, NL
Year Founded
2023
Website
stafide.nl
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