Job Description

Team Lead (Pre-delivery)

Department: Automotive Production

Employment Type: Permanent - Full Time

Location: Sydney

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride.
The Pre-delivery Lead is responsible for the final stage of the Carma production lifecycle. You will manage the team that transitions vehicles from "Work-in-Progress" to "Customer-Ready." This is a high-visibility operational role focused on quality control, throughput efficiency, and ensuring every vehicle meets our rigorous mechanical and aesthetic standards before it is handed over to the customer.

What you'll be doing?

• Workflow Management: Direct the daily priorities for the Prep team to meet delivery deadlines and inventory targets.
• Final Quality Gate: Execute rigorous final inspections on all vehicles, ensuring 100% accuracy against the online condition report.
• Inventory Control: Oversight of vehicle keys, logbooks, and accessories to ensure a seamless handover experience.
• Team Leadership: Manage performance, training, and safety standards for a dedicated team of prep and detailing specialists.
• Cross-Functional Liaison: Act as the primary point of contact between the Workshop and the Sales/ Delivery teams regarding vehicle status.

In this role you’ll be based in our St Peters, Sydney site, with room for parking and train/ bus stops nearby.

Okay, let’s talk about you:

• You have at least 2 years experience leading/ supervising teams in automotive operations, fleet management, manufacturing or fast paced environments.
• You have a proven track record in quality assurance with a systematic approach to identifying and resolving defects.
• You are process-driven and organized - building and refining workflows to increase efficiency.
• You have excellent communication providing clear, direct feedback to your team and concise updates to senior management.
• You hold a current NSW driver's Licence.

What's in it for you?

• We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts and NRMA cover.
• Join our high-performing, forward-thinking team and help shake up car buying in Australia.
• Be a part of a high performing team, where curiosity, learning and tackling fun challenges are just another day at the office.

At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process. #LI-DS1