ContactLink Solutions LLC

Team Lead Operations

ContactLink Solutions LLC  •  Santa Ana, CA (Hybrid)  •  1 day ago
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Job Description

Would you like to be part of a globally impactful interpretation company? 💻
At CLS, we’re looking for a LAD Administrator who will be an essential part of the operations team, collaborating directly with interpreters and other departments to improve production and achieve our goals. 

🖥 Position: Operations Team Leader.
📍 Location: Santa Ana, El Salvador. 
💼 Work Type: Hybrid (Home Office and On-Site). 

The Operations Team Leader is responsible to ensure Interpreters are performing according to our client expectations, working on any area of opportunity needed by providing real time support, proper coaching/follow up when needed. 
As well as ensuring all KPI´s targets are reached. 

Key Responsibilities: 
- Maintain constant and effective communication with our Interpreters Team. 
- Collaborate with different Departments to Coordinate Efforts. 
- Generate reports and analysis in Excel and Office 365 Apps to support decision-making process. 

Requirements:
- Knowledge in the Interpretation Industry. 
- Proficiency in Excel (Medium - Advance) and Microsoft Office 365. 
- Strong English skills (Above 85%).
- Minimum of 3 years if experience in Leadership/Staff Members.

Benefits of joining CLS: 
- Dynamic and Collaborative work environment. 
- Flexibility to work both from home and on-site. 
- Opportunities for Professional Growth. 

IMPORTANT: This position is available ONLY for El Salvador residents If you want to join our team, send your CV and be part of CLS to transform the interpretation industry! 🚀
ContactLink Solutions LLC

About ContactLink Solutions LLC

Experienced Language Service Provider (LSP) offering comprehensive Interpretation, Translation and Contact center solutions. With expertise in over 200 languages, we deliver exceptional linguistic services to clients worldwide. Our team of skilled linguists ensures accurate and culturally sensitive translation, while our expert interpreters enable seamless multilingual communication in various settings. With a focus on quality, efficiency, and client satisfaction, we assist organizations in navigating language barriers and achieving their international goals. Let us help you break down linguistic barriers and unlock new opportunities in the global marketplace.

Industry
Marketing & Advertising
Company Size
51-200 employees
Headquarters
Wilmington, Delaware
Year Founded
2022
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