Requirements - Previous experience providing technical support and Consulting for Moogsoft or similar tool.
Perform a consulting / Technical role with leadership in both business and application development in order to drive best in class technology solutions. • Act as a subject matter expert providing the vision and strategy for functional application domain architecture • Develop in-depth assessments which validate specific technology and architecture directions as appropriate for business solutions • Act as the subject matter expert for the functional domain to address application integration and infrastructure framework related questions • Coordinate with other architects and technical SMEs to drive best practices and overall architectural consistency. • Work with vendors to understand emerging technologies, technical and functional roadmaps, and applicability to the environment • Define alert thresholds, priority, event correlation and configuring with respect to application. • Enabling and configuring auto-ticketing application and infrastructure. • Good knowledge on integration with ITSM tools.
Requirements - 8+ year experience in tools/infrastructure domain -Solid scripting skills (e.g.,Python,PowershellShell script, Perl script) -Previous work on event management tools like Splunk, Truesight and Netcool is preferable -RabbitMQ, Apache tomcat, Mysql and elastic search knowledge is preferable -Strong working knowledge of elementary tools and ITSM tools along with CMDB -Good understanding of alarm point notification tools as xMatters and pager duty and dashboards like Grafana -Continuous Integration/Delivery/Deployment -Sound knowledge and experience in creating HLDs and LLDs -Experience with security best practices in server configuration, tool development, and access controls -Development/Testing background would be an added advantage
Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed. -Self-starter who is motivated by success and can manage time effectively.
HCLTech is a global technology company, home to more than 226,600 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2025 totaled $14.2 billion. To learn how we can supercharge progress for you, visit hcltech.com.
