WakeMed

Team Lead, Monitor Technician

WakeMed  •  United States (Onsite)  •  18 hours ago
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Job Description

Req ID: 32747

Department: Telemetry Surveillance Center

Work Location: WakeMed Raleigh Campus

Location: Raleigh, North Carolina

Employment Type: ['Full Time']

FTE: ['0.90']

Hours of Work: ['7P-7A rotating weekends']

Weekend Requirements: Some Weekends (Rotating)

Call Requirements: ['Yes']

Overview

At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

We're hiring a Team Leader, Cardiac Monitoring to help lead the daily operations of our monitoring stations and support staff. In this role, you'll partner with department leadership to coordinate workflows, support team development, and ensure high standards in cardiac rhythm monitoring. This position combines hands-on telemetry expertise with leadership responsibilities to support quality patient care across the organization.

What you'll do

  • Assist the Department Manager and Supervisor with the daily operations of monitoring stations and support staff.
  • Audit telemetry strips and monitoring documentation to ensure accuracy, completeness, and compliance with department standards.
  • Review flow strips and monitoring records to confirm they are completed correctly and consistently.
  • Provide education, coaching, and ongoing support to team members to maintain competency in cardiac rhythm monitoring.
  • Help coordinate staffing, workflows, and quality initiatives while supporting WakeMed's mission and values.

Who you are

  • High school diploma or equivalent required.
  • 3 Years Healthcare Required, 1 Year Leadership Required with at least one year of telemetry monitoring experience.
  • Strong knowledge of cardiac rhythms and telemetry monitoring practices.
  • Experience reviewing, interpreting, and auditing rhythm strips and monitoring documentation.
  • Basic Life Support (BLS) certification required.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

3 Years Healthcare Required 1 Year Leadership Required

WakeMed

About WakeMed

WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.

The 900+ bed system comprises a network of health care facilities that includes:

• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.

• Community hospital in Cary

• Women’s hospital and family health center in North Raleigh

• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex

• Freestanding Children's Emergency Department and dedicated Children’s Hospital

• One of the highest volume heart centers in the United States

• Level IV Neonatal Intensive Care Unit

• Multiple outpatient rehabilitation sites

• 40+ primary care and specialty physician practices

• Home health services

WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.

Specialties

WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Raleigh, NC
Year Founded
1961
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