Job Description

We are seeking an experienced Medical Assistant – Team Lead to join our small, close-knit clinic team in Zionsville. This role is ideal for someone who enjoys collaboration, takes initiative, and is comfortable supporting both clinical and front office functions when needed.

• Medical Assistant – Team Lead
• Location: 6866 West Stonegate Dr, Suite 104 Zionsville, IN 46077
• Schedule: Monday–Friday, 8:00 AM – 5:00 PM
• No weekends/No holidays
• Previous Medical Assistant experience required
• Current Medical Assistant certification required
• Strong teamwork mindset and willingness to cross-train
• Patient Volume:15–25 patients roomed per day
• Team Size: 2 Medical Assistants

Qualifications

• Previous Medical Assistant experience required, and lead experience preferred
• Current Medical Assistant certification required
• Strong teamwork mindset and willingness to cross-train

Responsibilities

• Perform standard patient rooming duties
• Assist with Point-of-Care Testing (POCT)
• Prepare patients and documentation for virtual visits
• Manage supply ordering and inventory
• Serve as Safety Coordinator for the clinic
• Support front desk operations as needed
• Complete additional duties as assigned

Team Culture

• Small, supportive, close-knit team environment
• Collaborative approach to patient care and daily operations
• Flexibility to step in where needed, including front desk support

Provides functional guidance to support staff and performs the duties of a medical assistant in accordance with organization standards. Provides coordination of administrative services to ensure smooth operation. May coordinate scheduling, training, and inventory duties. May be responsible for inpatient and outpatient consult activities within assigned location. May perform computerized physician order entry, only if directed by assigned physician.

• High school diploma or equivalent.
• Requires graduation from a Medical Assistant program and/or certification from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Healthcareer Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification required.
• Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• 2 years' experience as an MA II or III is required.
• Knowledge of ICD-10 and CPT coding required.
• Requires ability to perform multiple tasks simultaneously.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.