For more than 155 years, PROBAT has stood for pioneering spirit and innovative strength in the coffee industry. Through targeted acquisitions in the food processing sector, intensive technology transfer within the group and the expansion of a global service network, PROBAT has developed into a leading full-service provider for the food industry. The company plans, develops and manufactures machines, turnkey production plants, environmental technologies and intelligent control systems with integrated smart data management. With around 1,200 employees at locations in Germany, Brazil, Canada, India, Italy, Scotland, the Netherlands and the United States, as well as a presence in over 40 countries, PROBAT offers its customers comprehensive solutions, excellent service and in-depth industry knowledge – worldwide and from a single source.
As Team Lead Field Service, you are responsible for the operational management and coordination of all field service activities. You ensure that service work is carried out efficiently, safely, on schedule, and to the highest quality standards. You continuously monitor progress, capacity, and team performance.
A key part of your role is ensuring compliance with HSE (Health, Safety & Environment) standards. You make sure that all service engineers are properly prepared to work onsite, including the availability of correct safety documentation, work permits, and adherence to customer-specific safety procedures. You also stimulate a strong safety culture through initiatives such as toolbox meetings and continuous awareness of safe working practices.
You are responsible for solid work preparation and execution, ensuring that service jobs are well-prepared, technically sound, and efficiently executed. In addition, you review service reports on quality, completeness, and technical accuracy, safeguarding high reporting standards towards customers.
You play a key role in improving processes and service quality, actively contributing to a professional and customer-focused service organization. In addition, you lead, coach, and develop a team of service engineers.
Location: Koog aan de Zaan
Reporting line: You report to the Manager Service and work closely with Service Planning, Sales, Project Management, and Engineering
Team size: Up to 20 employees
International exposure: You will be in contact with international customers and external service partners
Your Tasks:
Are you enthusiastic about this vacancy and do you see yourself as a great addition to our team?
We would like to receive your letter of motivation and Curriculum Vitae to the attention of Maaike Punt (Board & HR Assistant) via: careers@probat.com
Would you like to receive more information first? You can also call us on: 075-6126123. Your application will of course be treated confidentially.
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PROBAT has been a pioneer in developing innovative solutions for the coffee industry for more than 155 years. Through strategic acquisitions in food processing, enhanced technology exchange within the group and continuous expansion of its global service network, PROBAT has established itself as a leading one-stop shop for the food processing sector. As well as designing and manufacturing machinery, PROBAT plans and implements turnkey industrial plants, environmental technologies, and advanced control solutions with integrated smart data management. PROBAT employs around 1,200 people at its subsidiaries in Brazil, Canada, India, Italy, Scotland, the Netherlands, and the United States. With a presence in over 40 countries, PROBAT ensures its expertise and experience are accessible to customers worldwide.
