Team Lead, eCOA Project Management (Language Services)
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The language services team within ICON is seeking highly skilled and experienced Team Lead to oversee our eCOA implementation activities.
This role involves leading a team of screen review specialists and migration project managers to ensure the successful implementation and migration of eCOA Electronic Clinical Outcomes Assessment.
The ideal candidate will have a strong background in project management, technical expertise in eCOA systems, and experience in translation and localization.
Responsibilities:
Oversee a team of eCOA project managers, fostering a collaborative and high-performance work environment, and managing employees’ life cycle including appraising performance, goals and guiding professional development.
Managing the staffing of eCOA projects effectively.
Ensuring that eCOA projects are completed on time, within budget, to the highest quality standards and comply with relevant regulatory requirements, industry standards and SOPs.
Providing guidance, training and professional development opportunities for team members to enhance their skills and knowledge in eCOA implementation & migration.
Preparing and presenting project information at internal & external meetings.
Contributing to initiatives focusing on technology, automation and process improvement.
Required knowledge, skills and abilities:
Bachelor's degree in a relevant field (e.g. Life Sciences, PRO, information technology, project management, linguistics).
Minimum of 5 years of experience in eCOA project management, clinical research, translation and localization, with managerial experience.
Excellent verbal and written communication skills.
Fluency in English is essential, any additional language would be a strong asset.
Strong understanding of eCOA platforms/systems and translation technologies.
Experience working with TMS and CAT tools.
Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence.
Attention to detail to ensure quality and accuracy in eCOA process.
Good problem-solving skills.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here
Are you a current ICON Employee? Please click here to apply
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times.
We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
