Job Description

Your role

The KYC Team Lead in the Private Markets sector is responsible for overseeing the day-to-day management of the KYC team, ensuring that all processes are in line with compliance standards, risk appetite, and regulatory requirements. This leadership role involves workflow management, performance monitoring, technical ownership, including complex case handling, escalation management, advisory and ensuring adherence to SLAs and KPIs. The KYC Team Lead is a key point of contact for escalations, providing expert guidance to both internal and external stakeholders. They will mentor and coach team members, drive team performance, and contribute to the strategic direction of the compliance function. Additionally, the role includes evaluating the effectiveness of current processes and policies, assisting with queries from analysts, recommending and implementing improvements, and supporting the business in adapting to compliance changes to ensure alignment with organizational goals and regulatory frameworks.

What you'll be doing

Key Responsibilities

• Accountable for day-to-day management of the team and queues
• Ensuring standards are maintained within the team (adhering to policy, risk appetite, workflow allocation, SLAs, KPIs)
• Mentoring and coaching direct reports, and delivering movement sessions/121s
• Providing guidance and support to the wider business with regards to compliance changes.
• Point of escalation for external stakeholders (sales, operational teams, senior management)
• Managing quarterly team department objectives
• Contributing towards commercial strategy, ensuring ‘knock on impact’ for Compliance and wider teams is clear
• Working with wider business units to co-ordinate and communicate change
• Monitoring of the effectiveness of current processes and policies, recommending and implementing changes after engagement with senior stakeholders
• Assisting analysts with general day to day queries including CDD requirements
• Conduct KYC onboarding reviews ensuring adherence to procedural, policy and regulatory requirements within SLA.
• Independently review and approve SBARs, KYC exceptions and requests for risk-based approach ensuring adherence to procedural, policy and regulatory requirements within SLA.
• Independently handle complex escalations that are at the highest risk relating to high risk factors and appetite for onboarding and refresh to the Manager/Second Line Compliance Team.
• Independently handle complex policy exceptions from Associates/Analysts for onboarding and refresh.
• Supporting in the development of internal processes and procedures.
• Independently providing guidance and advisory to sales, onboarding, QAQC, TM relating to compliance matters.
• Delivering training and coaching on complex compliance topics to the internal and external Alpha teams.
• Supporting client-facing compliance calls and conversations with the sales team for complex clients.
• Supporting the Head of Compliance, DMLRO, MLRO on complex topics and investigations.
• Monitoring the quality of the escalations and high-risk reviews to identify technical training needs and/or gaps in the framework.
• Independently produce accurate and concise M.I. to the relevant senior stakeholder forums.

Skills and Requirements

• Highly developed interpersonal skills with an ability to communicate and influence at all levels of the organisation.
• Pro-active approach with a mindset of looking for constant improvement in all aspects of their work.
• An ambitious person eager to continually develop their skillset who will embrace the pressure and ongoing change within a fast-paced team.
• Accuracy and a keen attention to detail to ensure the highest quality work in line with our standards.
• Interest in compliance, know your customer (KYC), and anti-money laundering regulations is required; 9 to 12 Years of AML/KYC experience is preferred.
• Background in operational management, with preference having managed a team.
• Excellent written and oral communication skills in English.

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.

Notice to Agency and Search Firm Representatives: Corpaywill notaccept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.