Lead and oversee the Cash Application team to ensure accurate and timely processing of customer payments in accordance with company policies, procedures, and service level agreements. Drive team performance, compliance, and continuous improvement to support business and regional objectives.
Duties and Responsibilities
· Lead the daily operation of Cash Application team activities to ensure accurate and timely allocation of customer payments and resolution of issues within agreed deadlines
· Review and monitor unapplied and unidentified cash, as well as receipt posting and allocation turnaround time, and implement action plans for continuous improvement
· Manage stakeholders’ expectation by providing timely, accurate service delivery, proactive communication, and effective issue resolution to minimize escalations risks
· Ensure compliance with internal controls, company policies, and agreed service levels
· Champion process standardization and automation initiatives across APAC to reduce reliance on manual processes, improve accuracy, and enhance operational efficiency
· Coach, develop, and empower team members. Drive performance management, succession planning, and retention strategies to build a capable and engaged team
· Plan and support process transitions and migrations. Ensure all deliverables are implemented within scope and timelines
· Support internal and external audits by providing accurate documentation and timely responses
· Cooperation with cross function teams within SSC to ensure smooth month end closing and reporting activities
Job Requirements
Degree in Accounting, Finance, Commerce, or relevant field
· 5 - 8 years of relevant working experience, preferably in O2C operations
· Minimum 2 years of experience in a shared services environment
· At least 2 years of leadership or supervisory experience
· Minimum 3 years of accounting related experience with strong understanding of AR processes and financial controls
Skills Requirements
· Strong leadership and people management skills, including planning, organization, and performance management
· Advanced proficiency in ERP systems and MS Office applications
· Strong analytical, problem solving, and process improvement mindset
· Collaborative team player with focus on accountability and service delivery
· Strong interpersonal, verbal and written communication skills in English and Mandarin are a must
Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.
Brenntag is the global market leader in chemicals and ingredients distribution and holds a central role in connecting customers and suppliers of the chemical industry. Headquartered in Essen, Germany, we have more than 18,100 employees worldwide and operate a network of around 600 sites in more than 70 countries. In 2024, the company generated sales of €16.2 billion.
The two global divisions, Brenntag Essentials and Brenntag Specialties, provide a diversified and broad portfolio of industrial and specialty chemicals and ingredients as well as tailor-made application, marketing and supply chain solutions, technical and formulation support, comprehensive regulatory know-how and digital solutions for a wide range of industries.
Brenntag pursues an ambitious sustainability agenda and is committed to sustainable solutions in its own sector and the industries served. Brenntag SE shares have been listed on the Frankfurt Stock Exchange since 2010 and have been part of the DAX since September 2021. In addition, the Brenntag SE shares are listed in the DAX 30 ESG and DAX ESG Target.
