Job Description

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

JOB TITLE

Team Lead, Behavioral Health Clinician (Enrollment)

The Behavioral Health Clinician Team Lead provides direct clinical services, with an emphasis on prevention, recovery, and consumer-centered care. This role supports individuals and groups in addressing addictions, substance use, family and parenting challenges, suicide risk, stress management, self-esteem, aging, and other mental and emotional health needs.

In addition to therapeutic responsibilities, this position provides administrative, supervisory, and clinical leadership within the Therapy Department. The Team Lead supports therapy staff through mentoring, documentation review, licensure supervision, and serves as a backup in the absence of a Supervisor. The Team Lead is also expected to flex and provide therapy support to consumers as business needs require.

JOB RESPONSIBILITIES

1. Clinical Leadership & Support

• Provide evidence-based individual and group counseling.
• Guide consumers in developing skills to manage mental health challenges.
• Modify treatment based on consumer status and progress.
• Evaluate treatment effectiveness and adjust plans accordingly.
• Provide therapy coverage as needed to meet business and consumer needs.

2. Administrative & Supervisory Support

• Offer up to 2 days/month administrative support to Therapy Supervisors.
• Serve as clinical backup when Supervisors are unavailable.
• Provide licensure supervision and mentor new therapists.
• Review clinical documentation for quality and compliance.
• Ensure therapeutic goals and medical necessity are met.

3. Collaboration & Communication

• Collaborate with families, providers, and care teams for coordinated care.
• Refer consumers to community resources or specialists as needed.
• Actively participate in team meetings and cross-department collaboration.

4. Training & Development

• Train and mentor new therapists.
• Stay current through professional development and field trends.

5. Compliance & Standards

• Maintain HIPAA, OSHA, and Joint Commission documentation standards.
• Model professionalism, integrity, and recovery-oriented care.
• Meet timeliness standards for notes, assessments, and service plans.

REQUIREMENTS

Essential Skills and Experience:

• Master’s degree in Counseling, Social Work, Psychology, or related field.
• Current clinical license (LCSW, LPC-MHSP, LMFT, or equivalent) required.
• Approved to provide clinical supervision, or eligible to obtain supervision credentials.
• Minimum 3 years of direct clinical experience, including group and individual therapy.
• Demonstrated leadership ability and experience mentoring or supervising staff preferred.
• Strong organizational, communication, and problem-solving skills.

Essential Requirements for the Position:

• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Cell Phone

ABOUT YOU:

Core Competencies:

Leadership Skills

• Ability to lead by example
• Ability to make sound decisions quickly and decisively
• Ability to motivate staff
• Ability to identify strengths and weaknesses of provide coaching on professional growth areas
• Is cool under pressure; does not become defensive or irritated when times are tough; can be counted on to hold things together during stressful times

Team Oriented

• Assist teammates as needed
• Creates and maintains a climate in which teammates want to do their best
• Can quickly find common ground and solve problems for the good of the team

Interpersonal Skills

• Can negotiate skillfully in difficult situations with both internal and external groups; can win concessions without damaging relationships; can be both direct and diplomatic

Customer Service

• Internal & external customer service indicative of mutual respect & trust

Joint Commission Competencies:

• Consumer Engagement – establishes and maintains a therapeutic relationship via effective, appropriate communication and behaviors with consumers.
• Actively participates in consultation process.
• Complete all clinical documentation in specified time periods.
• Demonstrates ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team.
• Demonstrates evidenced informed practice related to substance use disorders.
• Demonstrates evidenced informed practice related to clinical care of children and youth.

Reporting to this Position:

• None

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

BENEFITS

Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental & Vision Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.