Job Description

Team Lead, ARC (P)
Wednesday - Saturday, 5pm - 3:30am
Hourly Rate: $23.20

Department: ARC Coating Revision Date: 07/05/2022
FLSA Status: Non-Exempt - Union EEO-1: 7-Operatives
New Job Current Job Revisions

Team Lead, ARC Lab

Scope and Purpose of Position:

Coordinate daily operations within an assigned production area. Assist with training and coaching of staff support KPI’s according to department work instructions.

Essential Functions:

• Ensure all supplies needed for the shift are in the dept. at beginning of shift, provide additional supplies as needed
• Have a brief team meeting at beginning of shift to discuss KPI updates and set up associates in their area of responsibility for the shift
• Prepare a department roster showing where each associate is working and production goals for shift. Provide to your shift manager
• Provide training to associates new to the department and/or level
• Ensure all calibrations are being done at beginning of shift and verifications of machinery are done
• Report malfunctioning equipment to maintenance team
• Evaluate breakage hourly throughout shift. Advise Manager if too high or trending
• Supply end of shift production numbers showing how many jobs produced by each team and total jobs completed
• Reassign associates during shift if necessary to improve efficiency. Consult with Management if necessary
• Troubleshoot and answer questions related to production (contact or update manager depending on questions)
• Help distribute company memos, as deemed appropriate by lead and management
• Coordinate with manager on OT needs (Manager will assign associates)
• Lead fills in on production floor where needed for absenteeism
• Coordinate with lab manager WI’s (ISO) education to new associates and/or when a new responsibility is assigned
• Complete department walk through checklist at end of shift, sign when all completed, and provide to Manager
• Communicate with associates in a professional and appropriate manner at all times
• Issues with Associates, including insubordination, violation of policy, etc. are to be immediately reported to a manager to resolve
• Abide by all company policies including safety policies
• Attend all required training sessions and meetings as directed by Management
• Mentor and coach other associates on quality and optical standards as needed
• Practice and comply with all requirements of our Quality Management System (QMS), prescribed safety and hazardous materials handling procedures, and Federal/State laws regulating hazardous and non-hazardous waste disposal
• Other duties assigned

Education and Experience:

• High School Diploma or GED required/or minimum 2 years of relevant experience
• ABO Certification preferred
• Ability to troubleshoot and maintain all equipment to ensure effective operation
• Multitask for maximum process efficiency
• Ability to operate all ARC equipment
• Experience working in a fast-paced environment with a record of continuously increased responsibility
• Minimum 1 year of related manufacturing experience preferred
• Knowledge of Microsoft Office products
• Experience working with structured procedures and processes
• Ability to read and comprehend English instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings
• Skill to effectively present information in one-on-one and group settings is necessary
• Bilingual ability, particularly in Spanish, is desirable
• Basic addition, subtraction, multiplication and division

Competencies
• Communication
• Teamwork
• Productivity
• Quality of work
• Reliability and Attendance
• Service Focus
• Initiative
• Technical job skills
Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is required to stand, walk, bend, and reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability to work varying schedules to include nights, weekends, holidays and overtime.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, genetic information, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.
must be reviewed and approved by a Senior HR Leader.

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Versant Health provides vision care to 37 million members nationwide! To ensure your continued success we provide opportunities for advancement and development. Our associates remain engaged through a comprehensive compensation and benefits package which includes health and dental insurance, tuition reimbursements, 401(k) with company match, pet insurance and FREE vision insurance for you and your family.

Scope and Purpose of Position

Coordinate daily operations within an assigned production area. Assist with training and coaching of staff support KPI’s according to department work instructions.

Essential Functions

• Ensure all supplies needed for the shift are in the dept. at beginning of shift, provide additional supplies as needed
• Have a brief team meeting at beginning of shift to discuss KPI updates and set up associates in their area of responsibility for the shift
• Prepare a department roster showing where each associate is working and production goals for shift. Provide to your shift manager
• Provide training to associates new to the department and/or level
• Ensure all calibrations are being done at beginning of shift and verifications of machinery are done
• Report malfunctioning equipment to maintenance team
• Evaluate breakage hourly throughout shift. Advise Manager if too high or trending
• Supply end of shift production numbers showing how many jobs produced by each team and total jobs completed
• Reassign associates during shift if necessary to improve efficiency. Consult with Management if necessary
• Troubleshoot and answer questions related to production (contact or update manager depending on questions)
• Help distribute company memos, as deemed appropriate by lead and management
• Coordinate with manager on OT needs (Manager will assign associates)
• Lead fills in on production floor where needed for absenteeism
• Coordinate with lab manager WI’s (ISO) education to new associates and/or when a new responsibility is assigned
• Complete department walk through checklist at end of shift, sign when all completed, and provide to Manager
• Communicate with associates in a professional and appropriate manner at all times
• Issues with Associates, including insubordination, violation of policy, etc. are to be immediately reported to a manager to resolve
• Abide by all company policies including safety policies
• Attend all required training sessions and meetings as directed by Management
• Mentor and coach other associates on quality and optical standards as needed
• Practice and comply with all requirements of our Quality Management System (QMS), prescribed safety and hazardous materials handling procedures, and Federal/State laws regulating hazardous and non-hazardous waste disposal
• Other duties assigned

Education & Experience

• High School Diploma or GED required/or minimum 2 years of relevant experience
• ABO Certification preferred
• Ability to troubleshoot and maintain all equipment to ensure effective operation
• Multitask for maximum process efficiency
• Ability to operate all ARC equipment
• Experience working in a fast-paced environment with a record of continuously increased responsibility
• Minimum 1 year of related manufacturing experience preferred
• Knowledge of Microsoft Office products
• Experience working with structured procedures and processes
• Ability to read and comprehend English instructions, correspondence, and/or memos is required, as is the capacity to write similar correspondence relaying opportunities or findings
• Skill to effectively present information in one-on-one and group settings is necessary
• Bilingual ability, particularly in Spanish, is desirable
• Basic addition, subtraction, multiplication and division
Competencies

• Communication
• Teamwork
• Productivity
• Quality of work
• Reliability and Attendance
• Service Focus
• Initiative
• Technical job skills

Essential Responsibilities related to Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is required to stand, walk, bend, and reach with hands and arms. The associate must frequently lift and/or move up to 25 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability to work varying schedules to include nights, weekends, holidays and overtime.

HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program

We take pride in our recruiting process and follow a merit-based employee recruitment practice with extensive screening steps. We will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, age, sex (including pregnancy), sexual orientation, gender identity or expression (including transgender status), national origin, ancestry, status as a protected veteran or disabled veteran, physical or mental disability or history of disability, genetic information, marital status, or any and all other categories protected by under applicable Federal, state or local law.

This policy extends to all associates and to all aspects of the employment relationship. Any associate who violates this policy will be subject to disciplinary action up to and including termination