Job Description

We are seeking a skilled and experienced Team Collection Manager to join our Tractors and Farm Equipments (TFE) Recovery Branch. In this role, you will oversee a dedicated team responsible for recovering tractor loans and retail finances. Your primary objective is to minimize non-performing assets and ensure timely debt collection, thereby contributing to the overall financial health of the bank. This position offers an opportunity to lead and mentor a team, implement strategic collection plans, and collaborate with various stakeholders to achieve recovery targets.

• Lead and manage a team of collection executives, providing guidance and support to ensure efficient debt recovery.
• Develop and implement effective collection strategies tailored to the tractor loans and retail finance portfolio.
• Monitor and analyze portfolio performance, identifying trends and potential risks to inform collection efforts.
• Collaborate with legal and operations teams to initiate legal proceedings and repossession processes when necessary.
• Maintain strong relationships with borrowers, offering assistance and resolving queries to facilitate timely repayments.
• Ensure compliance with regulatory requirements and bank policies throughout the collection process.
• Generate and analyze collection reports, providing insights to senior management for informed decision-making.
• Mentor and train team members, fostering a culture of continuous improvement and professional development.
• Stay updated on industry trends and best practices in debt recovery to enhance team performance.

• Bachelor's degree in Business Administration, Finance, or a related field is preferred.
• Minimum 5 years of experience in a collection management role, with a proven track record of successful debt recovery.
• Strong leadership and team management skills, with the ability to motivate and mentor a high-performing team.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
• Proficiency in using collection management software and MS Office applications.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Knowledge of legal procedures and regulations related to debt recovery is an advantage.
• Ability to work independently and manage multiple tasks simultaneously.
• Excellent organizational skills and attention to detail.
• Willingness to travel for business purposes as needed.