Job Description

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

The Team Assistant will manage the day-to-day coordination of our executive team. In this role, you will take full ownership of diary management and travel. You will also own the organisation of company wide events such as the mid-year update and Summit.

Your mission will be:

- Core pillars of ownership and impact (The “What”)

• Calendar Management: Manage calendars through effective prioritisation and proactively resolving scheduling conflicts.
• Global Travel Logistics: Coordinate end-to-end domestic and international travel, including flights, hotels, visas, and ground transport e.g. booking meeting rooms and lunch/dinners. Build detailed, time-zone-accurate itineraries and provide real-time troubleshooting for travel disruptions.
• Company Event Planning & Execution: Lead the logistics for internal events, including the mid-year update and Summit. Source venues, manage vendors, coordinate invitations, and oversee on-site execution within budget.
• Financial Administration & Expense Auditing: Track, and submit executive expenses in strict compliance with policy and audit guidelines.

A little about you:

- Minimum Role Requirements (The “Baseline Standards”)

- Qualifications:

• Relevant qualification will be an advantage.

- Skills & Experience:

• 1–3 years of administrative or operational experience, ideally within a corporate or financial environment.
• Proficiency with G-suite

- Most Critical Competency Requirements

• Attention to detail: Micro-level precision when it comes to event planning, travel logistics and calendar management.
• Problem solving: Ability to remain calm and pivot instantly under pressure.
• Process efficiency: Discipline in executing repetitive but critical administrative workflows.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.