Job Description

About Hanbury Strategy

Our mission is: “To build a team of exceptional people, who go the extra mile, to help companies with their biggest reputational, policy and regulatory challenges.”

The role

We have a brilliant, high performing Operations Team that helps our consultants deliver client excellence. You will play a key part in supporting our London office, working alongside the Office Manager to ensure smooth day to day operations and customer experience.

You will play a crucial role in ensuring our office remains a welcoming and efficient environment for both team members and visitors, partnering with and supporting all our internal teams and stakeholders at Hanbury.

This is a fantastic opportunity for someone who is looking to get into an office environment (or already experienced in a similar operational role), is a great communicator, and likes to build relationships. This role will be extremely busy with no two days the same. You will work incredibly closely with the wider team and have a proactive attitude. For this role, you will be expected to be in the office 5 days a week.

Responsibilities will include the following:

• Meeting and greeting visitors

• Answering phone calls

• Booking meeting rooms and setting them up for visitors

• Organising and dealing with all postal and courier duties

• Organising catering and liaising with relevant suppliers

• Ensuring the office and kitchen area are kept fully stocked with key supplies

• Helping to manage IT related queries

• Managing and inventory tracking of company stationary and merch

• Assisting in onboarding and offboarding duties

• Team calendar and client scheduling assistance

• Triage of the company information mailbox

• Logging and managing guest experience bookings for the upcoming week

• Updating and maintaining spreadsheets relating to different aspects of office management

• Helping the Operations Team with any ad hoc tasks, such as sourcing new suppliers or obtaining quotes
  

About you

• You are proactive

• You are calm and a natural, collaborative problem solver

• You are flexible, adaptable, and hardworking

• You are comfortable building relationships with key vendors and suppliers

• You are always happy to help

• You are confident and approachable

• You are quick to pick up new systems

Further details and benefits

• Pension plan - 4% company contribution

• Offices in London Bridge

• Discretionary bonus 2027

• Cycle to work scheme and season ticket loan

• The opportunity to opt in to Vitality, including private health care and subsidised gym

• Access to a full social and cultural calendar and employee wellness programmes

• A rich and diverse people development programme including fortnightly internal training sessions and a full annual programme of external trainers and inspirational speakers

• 28 days’ paid leave plus bank holidays

Hanbury Strategy is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of age, disability, gender or gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, colour, nationality, ethnic or national origin, sex or sexual orientation. As part of our commitment to equal opportunities, we are open to discussions about alternative working patterns or hours.