Job Description

Job Title: Team Administrator (Billing Coordinator)

Group: Transactional Services

Location: Birmingham

Contract Type: Permanent

Hours: Monday to Friday 9.30am – 5.30pm

About the Business:

Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.

As a TA Billing Coordinator, you will play a crucial role in managing and improving the billing processes to ensure efficiency and accuracy. You will be responsible for overseeing the creation and distribution of monthly reports, ensuring timely invoicing and payments, and resolving any billing-related issues.

What You’ll Be Doing:

You’ll be at the core of our billing operations, supporting lawyers and partners to ensure our financial processes are timely, compliant, and client-focused. You’ll also assist with a range of administrative tasks, ensuring the smooth day-to-day running of the team.

Your Key Responsibilities Will Include:

• Managing the full billing cycle: from producing and formatting prebills to liaising with fee earners and submitting invoices on time.
• Creating and monitoring WIP and billing reports, client time reports, and financial statements.
• Maintaining accurate PO records and managing client despatch and rate information.
• Handling narrative edits, time transfers, third-party invoice uploads, and portal submissions.
• Attending revenue meetings and taking ownership of follow-up actions.
• Suggesting and implementing efficiency improvements in billing processes.
• Organising legal bundles and preparing key documentation.
• Coordinating travel, diary, and room bookings.
• Managing lawyers’ expenses and performing ad-hoc office support tasks.
• Assisting with post, scanning, copying, and archiving.

Candidate Overview:

We’re looking for a confident, organised professional with a strong eye for detail and a proactive mindset. You’ll have previous experience in administration or billing (ideally within legal or professional services), be comfortable managing multiple tasks, and enjoy working collaboratively in a fast-paced environment.

What can we offer you?

• Carers’ leave (up to five paid days’ leave towards caring responsibilities)
• 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days.
• Contributory pension of up to 5%.
• Private healthcare policy
• Death in service cover (4 x base salary).
• Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan.
• Cycle to work scheme.

What happens next?

Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email.

We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate.

Our strength lies in our differences.

We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents.

As an inclusive employer, we are willing to consider any flexible working requests.

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