Job Description

• Provide expert Windows Server administration and maintenance to ensure optimal performance of server hardware and operating system.
• Administer Active Directory domain structure
• Administer IIS web servers and coordinate with business users to schedule maintenance
• Administer Microsoft Exchange Online
• Responsible for troubleshooting server errors and identifying root cause and performing server patch maintenance
• Leads projects as assigned by Manager.
• Assists team members in the completion of major project tasks.
• Participate in project planning meetings and takes a lead role in reviewing technical requirements and leading testing activities.
• Participates in the mentorship of staff members.
• Exhibits strong verbal and written communication skills, proactively communicating with customers and framing technical issues so that they can be readily understood.
• Responsible for server troubleshooting. This includes the installation, configuration and troubleshooting of systems.
• Independently utilizes resources (knowledgebases, online resources, etc) to research solutions for difficult problems.
• Works with outside vendors to maintain and repair systems & equipment in a timely manner.
• Follows Standard Operating Procedures and utilizes established support tools.
• Maintain current awareness of standard Washington operations systems and actively research new technology.

• Working knowledge of AWS Cloud solutions.

• On-call duties and extended work hours required.

This role is based in our Washington, D.C. office. A reasonable rate of compensation for this position is between $110,000-140,000 per year.