Job Description

Help shape how tax operations use data and automation to deliver accurate, well-controlled reporting. In this role, you will build scalable workflows, dashboards, and controls that improve quality, reduce manual effort, and support timely outcomes. You will work closely with cross-functional partners to translate requirements into practical, repeatable solutions. You will also coach teammates and promote consistent standards across automation delivery. If you enjoy solving problems at the intersection of process, data, and technology, this role offers meaningful impact.

As a Tax Technology Lead, Senior Associate in Indirect Tax and Information Reporting team, you will design, build, and operate automation, controls, and reporting solutions that improve data integrity, operational efficiency, and compliance outcomes. You will partner with tax, operations, product, and technology stakeholders to translate requirements into scalable technical solutions. You will also support capability building by coaching associates on disciplined delivery, testing, documentation, and production support.

Job responsibilities

• Design, build, and maintain automated workflows and reporting pipelines supporting indirect tax and information reporting processes
• Build and maintain Alteryx workflows to automate reporting, reconciliation, and completeness/validation checks across relevant jurisdictions and datasets
• Develop and maintain data pipelines and Tableau dashboards to track operational metrics and service levels, including extracting metrics from Jira where applicable
• Produce and deliver daily, weekly, and monthly reporting packages for operational and management audiences
• Identify manual pain points and drive process improvements by standardizing reusable automation components and monitoring performance over time
• Engineer preventative and detective controls (completeness, validity, and reconciliation checks) and define exception handling routines
• Update automation logic and control frameworks in response to tax or regulatory changes impacting supported processes
• Perform data integrity checks, investigate breaks, and partner with technology and operations teams on root-cause analysis and remediation
• Conduct workflow/design reviews and provide coaching on documentation, testing discipline, and production support practices
• Promote shared standards and reusable patterns across automation and reporting use cases
• Coordinate dependencies and execution across stakeholders to support timely delivery of agreed outcomes

Required qualifications, capabilities, and skills

• Bachelor’s degree in Business, Accounting, Finance, Computer Science, or a related field
• 2 years of hands-on experience using Alteryx for workflow automation
• 2 years of hands-on experience using Tableau for dashboarding and operational reporting
• Experience designing data validation, reconciliation, and exception handling controls to support accurate reporting
• Ability to extract and report operational metrics from Jira (including use of Jira Query Language when needed)
• Working knowledge of SQL and experience partnering with technology teams to resolve defects through structured issue management
• Strong analytical and problem-solving skills, with clear written and verbal communication and the ability to manage multiple priorities with attention to detail

Preferred qualifications, capabilities, and skills

• Experience with enterprise resource planning systems and cloud data platforms (e.g., PeopleSoft, Snowflake, or similar)
• Experience in process mapping, requirements writing, and continuous improvement initiatives that reduce manual effort and improve control quality
• Advanced proficiency in Microsoft Excel and strong working knowledge of PowerPoint and Word for management-ready reporting and documentation
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans