Job Description

Profile Description :

An Assistant Manager is responsible for achieving on all 3 critical aspects ( A - Associate , B - Business & C - Clients) to help the business succeed. Assistant Managers need to ensure the planning and execution of the goals in line with the vision of the department and the organization. This entails in driving the team to continuously raise the bar , work with the various business stakeholders, to ensure that business objectives are achieved.
They are expected to be results-oriented, gain knowledge on the process , excellent oral and written communication and presentation skills, ability to conceptualize, negotiate and sell ideas internally and externally

Responsibilities :

Provide continual inter-departmental communications to enhance Tax Coe effectiveness in dealing with critical Client or Region service issues.

Demonstrates leadership skills that support the organizational goals, values and mission through effective, frequent communication with on-shore operations to ensure consistent process, procedures and service levels are delivered.

Establishes department and individual goals and objectives to develop a cohesive, responsive, and responsible department. Communicates progress through department meetings and performance reporting and planning.

Ability to consistently motivate and improve the overall associate experience

Maintain a high level of knowledge and proficiency in Tax process

Create/maintain a positive learning environment that supports associate growth

The ability to collaborate and work in a team environment as well as work independently and make sound decisions

Review all procedural alerts and provide updates/instructions to the organization and act as a technical resource for the department.

Review & analyze associate errors

BU Management ##LI-DNI

Qualifications

Profile Description :

An Assistant Manager is responsible for achieving on all 3 critical aspects ( A - Associate , B - Business & C - Clients) to help the business succeed. Assistant Managers need to ensure the planning and execution of the goals in line with the vision of the department and the organization. This entails in driving the team to continuously raise the bar , work with the various business stakeholders, to ensure that business objectives are achieved.
They are expected to be results-oriented, gain knowledge on the process , excellent oral and written communication and presentation skills, ability to conceptualize, negotiate and sell ideas internally and externally

Responsibilities :

Provide continual inter-departmental communications to enhance Tax Coe effectiveness in dealing with critical Client or Region service issues.

Demonstrates leadership skills that support the organizational goals, values and mission through effective, frequent communication with on-shore operations to ensure consistent process, procedures and service levels are delivered.

Establishes department and individual goals and objectives to develop a cohesive, responsive, and responsible department. Communicates progress through department meetings and performance reporting and planning.

Ability to consistently motivate and improve the overall associate experience

Maintain a high level of knowledge and proficiency in Tax process

Create/maintain a positive learning environment that supports associate growth

The ability to collaborate and work in a team environment as well as work independently and make sound decisions

Review all procedural alerts and provide updates/instructions to the organization and act as a technical resource for the department.

Review & analyze associate errors

BU Management