Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more atwww.stradaglobal.com

To learn more about us, visit stradaglobal.com

Tax Filing SeniorDeliveryAnalyst

Job Description

Oversee daily administration of tax filings for assigned legal entities including distributions of tax remittances according to taxjurisdictionguidelines.Manage client delivery across Tax filing Shared Servicesand work to mitigateescalationsRespond to Client and ClientTeaminquiries.

AsTax Filing Senior Analyst dutiesinclude, but are not limited to, the following:

• First point ofcontactin Tax Filingforclients and client teams

• Liaison with Client and Payroll Client teams - for items including but not limited to – (1) coordination of amended returns for W-2Cs, (2) for questions on notices that need research from Payroll, (3) Payroll schedule and calendar, (4) interface file submission

• Facilitate client meetings

• Educate clients and provide subject matterexpertisefor payroll tax filing

• Mentorand supportcolleagues

• Manage Tax Filing suppliers, asappropriate, to supportaccurateandtimelydelivery.

• Approve checklists – work checklist queue

• Coordinate testing for updated interfaces

• Variance analysis control point when issue needs escalation or analysis

• Review EFT setup to make sure all deposits set up for EFT payment where possible

• Monitorand communicate“Applied for” statusesto the client.

• Communicate penalty and interest report toclients

• Respondtimelyto inquiries from Client/Payroll teams – represent TFSS in meetings

• Support and providetimelyresearch on compliance and regulatory issues Escalateswhenadditionalsupport isneeded

• Monitor metrics andbe responsible foridentification of process or other issues and provide suggested resolution to management

• Recognize need for process improvement and communicate to management; Support any process improvements/changes

• Coordinate and/or provide needed training for new associates or processes

• Respond to client communications and escalate to Operations Service Manager when needed

• Meet periodically with Operation Services Manager and report metrics and anydeliveryissues

• Supportimplementation of new clients

• Support and overseedeliveryoperations, including Tax Filing suppliers.

• Compile,reportand analyze metrics

• Ability to problem solve and using tax knowledge and experience

  Education and Experience

• High School Diploma and 4 years' experience in tax filing

• Demonstrated strong verbal & written communication skillsrequired

• 3+ Years of Payroll Tax Filing experience

• 3+Yearsclientinteractionandmanagement

• Proficient inExcel,ie.pivot tables,vlook-ups, macro development,etc

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.