Job Description

The Task Force Leader heads WinGD’s rapid‑response engineering team (“Flying Doctors”) supporting complex lifecycle issues from R&D handover to end of warranty. The role ensures fast, technically sound support for Product Care and Lifecycle Operations, drives root‑cause analysis for systemic issues, and provides a critical engineering bridge to R&D, Engineering, and engine builders. The position creates the technical depth needed to stabilise fleet performance, reduce CoPQ (Cost of Poor Quality) and strengthen customer confidence.

Responsibilities:

• Lead and develop a multi‑disciplinary Task Force team (RCA specialist, data engineer, senior engineers) providing rapid support for complex lifecycle cases
• Ensure fast mobilisation and structured handling of high‑impact customer issues escalated from Product Care and Warranty
• Drive systematic root‑cause analysis and ensure robust technical findings for Engineering, Product Management and R&D
• Collaborate closely with R&D and Engineering to validate hypotheses, confirm design‑related issues and accelerate implementation of corrective measures
• Coordinate with LPC CN/KR and local engineering resources to gather field data, reproduce issues and support on‑site interventions when needed
• Work closely with Product Care to ensure consistent communication, issue transparency and aligned messaging towards engine builders and owners
• Ensure proper documentation, reporting and knowledge capture for all Task Force activities, feeding learnings into lifecycle and design improvements
• Monitor systemic issues, support prioritisation and contribute to reducing recurrence through structured improvement loops
• Promote a proactive, solution‑oriented and customer‑centric mindset within the Task Force and across Lifecycle Operations

Requirements:

• Master’s degree in Mechanical Engineering, Marine Engineering, Energy Systems or a comparable technical discipline
• 10+ years of experience in engineering, product support, field service, R&D support or lifecycle operations in a complex industrial or marine environment
• Strong hands‑on technical background in engine systems, ideally including 2‑stroke engines and/or future‑fuel technologies
• Proven experience in root‑cause analysis and systemic problem solving (e.g. RCA, CAPA/8D), including validation of corrective measures
• Demonstrated ability to lead and coordinate multidisciplinary expert teams under time pressure
• Experience working across R&D, Engineering, Product Care, Warranty and local organisations (LPCs)
• Comfortable with direct customer interaction, including technical discussions with engine builders and owners
• Structured, analytical and solution‑oriented mindset, with a strong focus on execution and results
• Fluent in English; German and/or Mandarin are a strong plus; willingness to travel internationally

Our offer:

• An opportunity to shape the sustainability and environmental impact of the shipping industry. WinGD is on the leading edge of the technology which is shaping the future of the shipping industry
• A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network
• Award winning and extraordinary products
• Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking
• Dynamic and interactive working conditions. WinGD offers a non-hierarchical, agile structure where input and ideas are welcome
• In-house technology training and professional development opportunities