Job Description

The Process Intelligence Analyst plays a key role in uncovering insights from operational data to improve business processes and enable automation. This position involves analyzing process flows, identifying inefficiencies, and supporting data-driven decision-making using advanced process mining and analytics tools.

Key Responsibilities:

• Collect, clean, and prepare data from ERP, CRM, and other enterprise systems for analysis;

• Use process mining tools (Celonis, UiPath Process Mining, Power Automate Process Mining) to visualize and analyze end-to-end processes;

• Identify bottlenecks, compliance deviations, and improvement opportunities;

• Develop dashboards and reports to communicate findings to stakeholders;

• Work closely with business units to understand process challenges and requirements;

• Support consultants and project managers in delivering process optimization initiatives;

• Monitor KPIs and track the impact of implemented changes;

• Stay updated on process intelligence trends and emerging technologies;

• EY.AI - in this role, your capabilities are augmented by artificial intelligence. With AI-powered solutions your analyses, insights and innovative ideas will reach a higher level. Starting with a series of training sessions, you will then use EYQ - your virtual assistant, along with other unique tools often available exclusively at EY. We continuously invest in innovation to provide you with a work environment where you can focus on the most interesting aspects of your job and create the best solutions for clients.

Our requirements:

• Experience with process mining platforms (Celonis, UiPath, Signavio);

• Strong data analysis skills; proficiency in SQL and visualization tools (Power BI, Tableau);

• Ability to interpret complex data and translate it into actionable insights;

• Understanding of business process management (BPM) principles;

• Familiarity with ERP systems (SAP, Oracle) and automation concepts;

• Communicative Polish language skills;

• Strong communication and presentation skills;

• Detail-oriented and proactive in identifying improvement opportunities.

We would also appreciate:

• Certifications in process mining or data analytics;
• Experience in FMCG, Retail, Finance, or Supply Chain domains;
• Knowledge of RPA and digital transformation initiatives.

We offer:

• Work on innovative projects that transform business operations
• Collaborate with global teams and leading organizations
• Grow your career in a fast-evolving field of process intelligence

• Professional and financial support in obtaining recognised qualifications and certificates

• EY Badges - global certification of your competencies and the opportunity to earn an MBA title from the prestigious Hult University

• Career Counselor - professional, one-to-one guidance on career building and development

• Innovations@EY - unique programmes where you can create your own start-up using our know-how and funding

• Psycho-educational platform - a package of free consultations with specialists in the broad field of mental health and personal development and access to educational activities

• A convenient hybrid working model

• Benefit programme offering private healthcare with additional preventive examinations, life insurance, tickets, team sports, language learning platform, sports cards and much more (available online and offline)

About EY Poland:

We are a global consulting firm - helping businesses, organisations and communities make the most of their potential. Our audit, consulting, legal, strategy, tax and transaction teams ask the non-obvious questions to find new answers to the complex challenges facing the world today.

We employ more than 390,000 exceptional people in over 150 countries around the world. In Poland there are over 7,000 of us, working in: Warsaw, Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow and Wroclaw.

We create amazing things together every day. We have the people, the development path and the training to help you grow fast, gaining experience on successive projects.

We care about the environment - not just the business. As part of our plan, we have reduced our global greenhouse gas emissions by 43% from a 2019 baseline.

EY is an equal opportunity employer, we value and promote diversity in the knowledge and experience of our community. We operate the 'Level Up Without Barriers' program, which supports employees with disabilities to achieve their career ambitions and dreams.

EY provides all applicants with equal opportunities in the recruitment process, regardless of gender, age, race, religion, sexual orientation, national origin, disability or any other legally protected basis, in accordance with applicable law.