Job Description

Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law.

The Targeted Case Manager helps clients build stability, independence, and long-term success in recovery. This position supports Isaiah House’s mission by connecting clients with needed services, resources, and support. Through strong planning, teamwork, advocacy, and follow-up, this role helps improve client outcomes and supports quality care.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance
• 401(k) Option
• Paid holidays
• PTO after 90 Days

Additional Information:

• Schedule: Full-time, Monday–Friday, 8:00 AM–5:00 PM
• Work Environment: On-site
• Travel Requirements: To other facilities if support is needed

Physical Requirements: (the below are just examples and need adjust for each role)

• Ability to perform the essential functions of the position with or without reasonable accommodation
• Ability to sit, stand, walk, bend, and move throughout the facility as needed during the workday.
• Ability to use a computer, phone, and other standard office equipment for documentation and communication.
• Ability to occasionally lift or carry light office materials.
• Ability to communicate clearly with clients, team members, and outside service providers.

Key Job Responsibilities:

• Complete client assessments and create individualized care plans.
• Coordinate services with internal teams and outside providers.
• Help clients access medical, social, educational, vocational, and community resources.
• Advocate for clients and support informed treatment decisions.
• Maintain accurate documentation while following KAR standards and company policies.

Requirements

Required Qualifications

• Bachelor’s degree in behavioral science, healthcare, human services, or a related field.
• Minimum of one year of post-graduate experience in a healthcare or human services-related field.
• Strong written and verbal communication skills.
• Excellent organization, time management, and problem-solving skills.
• Ability to multitask, work as part of a team, and follow established processes.

Preferred Qualifications

• Experience as a Targeted Case Manager in the substance use disorder field.
• Working knowledge of case management principles, healthcare management, and reimbursement.
• Medicaid knowledge.
• Current TCM CORE/SUD certification.