QVC Group

Talent Service Coordinator US

QVC Group  •  West Chester, PA (Onsite)  •  9 days ago
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Job Description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Talent Service Coordinator supports QVC, and provides excellent customer service to QVC internal and external partners.

Where You'll Work

  • This role is onsite and will require you to work from our West Chester location daily. Relocation assistance is not available for this role.
  • You will be full-time and the role will require open availability as the schedule can include day or night shifts, weekends and weekdays, as well as holidays.

What You'll Do

  • Guide the in-studio experience of the hosts, guest teams, and models
  • Support all backstage teams by processing and communicating informational changes promptly.
  • Get the guests and hosts ready before going on air.
  • Work audio and engineering to report and trouble shoot mic issues along with other responsibilities as assigned.
  • Resolve challenging situations that arise and may directly affect the live show.

What You'll Bring

  • Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training and experience.
  • RECENT and DEMONSTRATED 1+ years experience in a fast-paced, high-pressure, Customer Service or Studio Environment required.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

QVC Group

About QVC Group

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
West Chester, Pennsylvania
Year Founded
Unknown
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