Job Description

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

Talent Acquisition Lead

India | Global Talent Acquisition

• Shift Timing - IST 5 PM - 2 AM

Overview of Position

The Talent Acquisition Lead is responsible for implementing talent acquisition processes across Diversified’s global operations, including the US, Canada, EMEA, Australia and India. Based in Bangalore, this position will lead, guide, and coach Talent Acquisition Specialists supporting sourcing, interview scheduling, and offer coordination, helping deliver consistent service and an outstanding experience for internal and external candidates.

The Talent Acquisition Lead partners with global (US-based) Talent Acquisition leadership, regional HR teams, and hiring leaders to translate agreed processes into practical workflows, support adoption, and contribute ideas for improvement. Success requires demonstrated experience implementing comparable recruitment processes across regions, excellent spoken and written English, and the ability to use ATS and candidate data to improve hiring efficiency and service quality.

Key Accountabilities

• Implement talent acquisition processes globally, adapting execution to regional requirements in partnership with local HR while maintaining consistent standards.
• Develop and execute rollout plans covering process documentation, responsibilities, training, milestones, and adoption tracking; identify barriers and coordinate practical solutions with the appropriate leaders.
• Establish clear workflows and service expectations from requisition intake through sourcing, interview scheduling, offer coordination, and handoff to onboarding.
• Lead, guide, and coach Talent Acquisition Specialists through training, regular feedback, quality reviews, and hands-on support for complex or urgent needs.
• Help coordinate team priorities, monitor capacity and service delivery, and work with the appropriate leaders to address bottlenecks across regions and time zones.
• Ensure sourcing aligns with role requirements and agreed recruiting strategies, interview scheduling is responsive, and offer documentation and approvals are accurate and timely.
• Work collaboratively with senior leaders and hiring teams to understand hiring needs, share progress, and contribute practical ideas that support effective recruitment.
• Partner with recruiters, HRBPs, hiring managers, and external recruitment partners to clarify responsibilities, address questions, and support consistent follow-through.
• Provide a professional, respectful candidate experience through timely updates, clear interview instructions, reliable coordination, and appropriate communication when candidates are not selected.
• Gather candidate and hiring manager feedback and implement improvements to communication, scheduling, and offer processes that reflect Diversified’s values and employer brand.
• Partner with HR Operations and technology teams to align ATS workflows, templates, approvals, and reporting with the global process; support consistent system use and accurate records.
• Analyze ATS utilization, open requisition aging, time to fill, time to hire, time in stage, sourcing effectiveness, candidate conversion, withdrawals, and offer acceptance.
• Prepare recurring dashboards and concise reporting that explain trends, identify bottlenecks, recommend actions, and track the impact of process improvements.
• Establish consistent metric definitions and data quality checks with HR Operations; protect candidate confidentiality and follow company policies and applicable regional requirements in partnership with local HR.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
• Experience: 8+ years of progressive talent acquisition or recruitment operations experience, including at least 3 years leading, guiding, and coaching a recruitment or talent acquisition support team.
• Global Implementation Experience: Demonstrated success implementing standardized recruitment processes across multiple countries or regions, including supporting US stakeholders from India or another global delivery location. Must provide concrete examples of personal ownership from planning through adoption and measurable outcomes.
• Team Leadership: Proven experience leading, guiding, and coaching specialists responsible for sourcing, interview scheduling, and offer preparation or coordination.
• English Communication: Excellent spoken and written English is essential, including the ability to participate effectively in discussions with senior leaders, share ideas clearly, write polished candidate communications, and explain data and process changes.
• Systems and Analytics: Strong working knowledge of enterprise ATS platforms, recruitment workflows, reporting, and data quality practices. Strong Excel skills and the ability to translate recruitment data into practical recommendations. Dayforce ATS and Power BI experience preferred.
• Skills and Competencies: Strong relationship-building, coaching, process implementation, problem-solving, and organizational skills; sound judgment and the ability to balance competing priorities and support change.
• Global Collaboration: Ability to work across cultures and time zones, with planned overlap with US and other regional business hours. Experience building or scaling global recruitment operations or shared services preferred.
• Industry Experience: Experience supporting technology, engineering, or project delivery recruitment preferred.

Key Success Metrics

• Delivers agreed global rollout milestones and achieves consistent process adoption across participating regions.
• Strengthens specialist capability and improves responsiveness, accuracy, and completion of sourcing, scheduling, and offer coordination activities.
• Improves ATS utilization, data completeness, and timely updates to requisition and candidate records.
• Reduces avoidable delays, aged open requisitions, and time spent in hiring stages against agreed baselines and targets.
• Improves candidate and hiring manager feedback, candidate progression, and offer acceptance through better communication and coordination.
• Provides accurate, timely reporting and recommendations that result in measurable recruitment process improvements.

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan for self and family
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Paid Time Off and Paid Holidays
• Commuter & Shift Benefits (US / APAC shifts)

To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com.

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.