Job Description

The Training Coordinator will provide administrative and project management support that ensures the successful deployment of internal training, new employee onboarding, and other HR program support. This role's essential functions will vary daily and include a wide range of work across talent development, human resources and employee engagement activities.

Duties & Responsibilities

Coordinate training and HR programs. Example activities include:

• • Reserve rooms, schedule Teams meetings, order meals, and coordinate with vendors, including processing payments
  • Purchase training materials, supplies, and gift cards
  • Add and maintain courses in the Learning Hub, including external content (e.g., LinkedIn Learning)
  • Ensure accurate course completion tracking using class rosters
  • Assist participants with scheduling and rescheduling courses
  • Support LMS audits, including NMLS and other compliance-related training
  • Provide coordination support for annual events, such as Career Development Month
  • Monitor team training email inboxes and provide timely responses and support
  • Communicate with new hires and leaders regarding onboarding courses and requirements
• Partner with the Manager, Talent Development, to deliver a strong new hire experience from offer through day one
• Coordinate with internal partners to ensure employee orientation materials are up-to-date and accurate
• Develop, write, and edit clear, engaging HR communications, including policies, memos, newsletters, and employee announcements, ensuring consistency in tone, style, and branding
• Create and maintain internal intranet- Spark! pages
• Assist in tracking, analyzing, and presenting metrics to evaluate the effectiveness of talent development programs
• Support career development programs by creating materials, assisting leaders, building learning plans, and enhancing program offerings
• Review and maintain training materials as needed, including job aids, participant guides, presentations, videos, and web resources
• Assist, with the potential to manage, the summer internship program
• Perform other duties as assigned

Requirements

Education and Experience Requirements:

• Associate degree with CommunityAmerica experience or Bachelor’s degree in business, human resources, or related field.

Required Knowledge, Skills and Abilities:

• Strong attention to detail to ensure projects, programs, and classes are implemented successfully.
• Manage multiple projects and tasks simultaneously, ensuring timely delivery and quality work output.
• Good time management skills, good organizational skills, and ability to meet assigned deadlines.
• Demonstrates strong public speaking skills by communicating clearly and confidently and creating a welcoming environment that actively engages participants
• Quick learner with enthusiasm for trying new job duties and learning new skills.
• High emotional intelligence, including building valuable relationships based on trust, respect, and collaboration.
• Moderate skills in MS Office Suite (Word, Excel, Outlook, and PowerPoint).
• Highly developed customer service skills that support and continue to build a positive internal brand for HR and Talent Development.
• Expert ability to be agile and flexible, modifying approach and work focus on completing the highest priorities at any given time for the team and individual work.
• Strong written and verbal communication skills, including communicating directly and diplomatically in oral and written forms.
• Technologically savvy with an ability to learn and use new technology quickly.