Job Description

Job Location TN Alco Management Inc - Memphis, TN 38103 Position Type Full Time Salary Range $50,000.00 - $60,000.00 Salary/year

WHO WE ARE

Welcome to ALCO Management, Inc.

Since 1974, ALCO has been dedicated to providing quality affordable homes and quality jobs for the long term. Across the Southeast, we have acquired, developed, and managed thousands of apartment homes—building not just housing, but lasting community connections.

Our strength comes from the people we serve and the people we employ. We believe in creating safe, supportive environments where residents can thrive and employees can build meaningful careers. Guided by collaboration, accountability, and innovation, we continue to evolve to meet the needs of the communities we serve while honoring the values that have sustained ALCO for over four decades.

At a Glance:

• Manages more than 6,000 apartment homes across 9 states
• Over 40 years of experience in the affordable housing industry
• Widely recognized as an expert in government housing programs

As the Talent Coordinator, you’ll support this legacy by ensuring the Talent Division operates efficiently—coordinating training, onboarding, systems, and team initiatives that strengthen employee growth and organizational success.

WHY THIS ROLE MATTERS

• Operational Backbone: You’ll provide essential coordination that keeps Talent initiatives running smoothly across learning, onboarding, HR operations, and culture-building efforts.
• Employee
  
  Experience: Your work ensures every employee—new or tenured—has accurate information, timely support, and access to well-organized learning opportunities.
• Team Support: You’ll empower the Talent team by managing logistics, communication, scheduling, and systems that allow specialists and leaders to focus on strategy.
• Mission Alignment: Everything you touch—from training enrollment to new hire orientation—supports ALCO’s mission of Building Community.

OUR MISSION, VISION & VALUES

MISSION:
To own, develop, and manage quality affordable rental housing. We will succeed by following our values. Our success will be measured by the strength of the relationships we build with our partners, which include our residents, employees, investors, and regulators.

VISION:
Building Community

VALUES:

• CARING: We will develop relationships that demonstrate care and concern for the well-being, growth, and success of our partners, which includes our residents, employees, investors, and regulators.
• ANTICIPATION: We will be proactive in identifying needs, opportunities, and trends for the benefit of our partners.
• RESPONSIVENESS: We will respond timely with appropriate urgency and care.
• COLLABORATION: We will work together with trust and open communication to achieve shared goals and build community through strong relationships and shared success.
• GROWTH: We will build upon our relationships to promote the growth and continued success of our company and the communities we serve.

As Talent Coordinator, you’ll model these values through excellent organization, communication, and service to employees and departments across ALCO.

ABOUT THE ROLE

The Talent Coordinator provides high-level administrative, operational, and project coordination support to the full Talent Division—including Learning & Development, Talent Operations, Culture & Engagement, Recruitment Support, and Compliance-related training needs.

This role ensures smooth scheduling, consistent communication, accurate LMS administration, and operational support for onboarding, training, and employee programs. The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple streams of work in a fast-paced environment.

WHAT YOU’LL DO

Learning & Development Coordination

• Create, schedule, and manage webinars, classroom training, and eLearning courses in the LMS recognized by ALCO.
• Maintain the L&D calendar and ensure accurate posting of all learning events.
• Manage attendance, enrollment, and completions in the LMS; run routine training and compliance reports.
• Organize and coordinate New Employee Orientation, Property Manager Boot Camp, and other training programs.
• Support feedback survey administration and compile insights for the Talent team.
• Track LMS-related updates and changes and escalate issues as needed.

Talent Team Administrative Support

• Provide scheduling, logistical, and communications support across the full Talent Division.
• Assist with the preparation of materials, agendas, and follow-up documentation for Talent-led programs and meetings.
• Maintain organized files, templates, training records, and internal Talent resources.
• Support recruitment-related tasks such as scheduling, tracking, and coordination when needed.
• Support Culture & Engagement programs and events as assigned.

Program & Project Coordination

• Assist with planning and coordination of Talent initiatives, including onboarding improvements, engagement activities, L&D launches, and policy rollouts.
• Help document processes, update SOPs, and maintain Talent project timelines.
• Generate routine correspondence and reports for Talent leadership.

Customer Service & Communication

• Respond promptly to employee inquiries related to training, LMS login, scheduling, and Talent programs.
• Provide excellent internal customer service through timely, accurate, and friendly support.
• Communicate clearly with leaders, property teams, and central office staff regarding Talent initiatives and expectations.

Other Responsibilities

• Provide on-site and virtual support for meetings, webinars, and learning events.
• Perform special projects and additional duties as assigned to support the Talent Division.
• Occasional overnight or air travel may be required.

WHAT YOU BRING

Education:

• High school diploma or GED required; associate or bachelor’s degree strongly preferred.

Experience:

• Minimum 2 years of administrative support experience in training, HR, or project coordination; 3 years preferred.

Skills & Competencies:

• Strong written and verbal communication skills.
• Ability to understand instructions, ask clarifying questions, and write routine reports.
• Excellent organizational and time management skills; able to manage multiple deadlines.
• High attention to detail, proactive problem-solving, and ability to work under pressure.
• Strong customer service skills and ability to work effectively in a team environment.

Technology Skills:

• Proficiency in LMS administration.
• Intermediate proficiency with Microsoft Office and standard office technology.

Mindset:

• Dependable, positive, collaborative, and eager to support Talent initiatives with accuracy and professionalism.

WHAT SUCCESS LOOKS LIKE (6–12 MONTHS)

• Training events and Talent programs are well-organized, communicated, and documented.
• LMS enrollment, completions, and reports are accurate and consistently updated.
• The Talent Division experiences improved coordination, reduced administrative gaps, and timely follow-through.
• Employees receive clear, timely communication and support from the Talent team.
• Talent processes and systems run smoothly because of your reliability, organization, and proactive execution.
  
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COMPENSATION & TIMELINE

Salary Range: $50,000 – $60,000, commensurate with experience.
Timeline: Target hire by Q1 2026.

INTERVIEW PROCESS

1. Initial Resume Review, Assessment & Screening Calls (HR)
Focus: Screening qualifications, communication skills, and overall fit for the role.

2. First-Round Interview (VP of Talent + HR Representative)
Focus: Alignment with ALCO’s mission, organization, communication, and coordination skills.

3. Performance Task
Focus: Completion of a task demonstrating organization, attention to detail, and administrative execution.

4. Final Interview (VP of Talent + Senior Leadership Panel)
Focus: Collaboration, communication, and ability to support multi-functional Talent operations.

Pre-Employment Requirements:
All offers of employment are contingent upon successful completion of a background check and drug screening, in accordance with ALCO’s policies and applicable law.

Qualifications