Job Description

Deliver end‑to‑end HR operational services in processes like
recruitment, benefits administration, and compliance reporting. Advise leaders
and employees on HR matters, fostering a positive work environment and
enhancing employee experience and organizational effectiveness.

Essential Responsibilities:

Recruitment & Workforce
Planning

• Lead full-cycle recruitment activities
  for positions across the region, partnering with business leaders and hiring
  managers to identify talent needs and ensure timely filling of vacancies.
• Develop and execute recruiting plans,
  sourcing strategies, and talent pipelines to attract qualified candidates
  aligned with organizational workforce requirements.
• Represent the organization at career
  fairs, university events, networking activities, and community outreach
  initiatives to identify and engage prospective candidates.
• Screen candidates, coordinate
  interviews, facilitate the selection process, and provide guidance to hiring
  managers throughout the recruitment lifecycle.
• Maintain accurate recruitment records
  and documentation in accordance with organizational standards and regulatory
  requirements.
• Partner with the appropriate
  Immigration and Compliance functions to verify eligibility to work in the
  United States and ensure compliance with employment authorization
  requirements.
• Support workforce planning initiatives
  by providing talent market insights and staffing recommendations to business
  leaders.

Orientation and Onboarding

• Coordinate and administer employee
  orientation and onboarding processes to ensure a positive new hire
  experience.
• Facilitate completion of new hire
  documentation, system access, benefits enrollment guidance, and policy
  acknowledgements in accordance with organizational standards.
• Partner with hiring managers and
  leadership to support role specific onboarding activities and timelines.

Employee-Employer Relations

• Provide guidance and support to
  managers on employee relations matters, ensuring application of disciplinary
  policies, company procedures, and compliance with local and federal
  employment regulations.
• Assist with the management of and
  resolution of employee relations issues and workplace concerns, including
  investigations, facilitating conflict resolution, and recommending actions
  to promote fair treatment and a positive work environment
• Support the HR efforts to promote a
  healthy employer-employee relationship climate by advising leadership,
  delivering training on HR policies and practices, and fostering a culture of
  compliance, respect, and employee engagement.

Employee Engagement

• Support the implementation of employee
  engagement initiatives and action plans in collaboration with business
  leaders and HR partners.
• Assist in the coordination of employee
  surveys, feedback tools, and engagement related communications.

Government Reporting

• Prepare, coordinate, and submit
  required labor statistics, surveys, and reports to government agencies in
  compliance with applicable local and federal laws, including OSHA and other
  regulatory requirements.
• Ensure accuracy, timeliness, and
  completeness of data used for external reporting and audits.
• Maintain documentation supporting
  regulatory submissions and respond to requests for information from internal
  and external stakeholders.
• Stay informed of changes in reporting
  requirements and support organizational compliance efforts as needed.

Record Maintenance

• Ensure compliance with record retention
  requirements through the accurate maintenance of human resources personnel
  files
• Support internal audits, inspections,
  and requests for personnel documentation as required.
• Ensure compliance with data privacy,
  confidentiality, and information security standards related to employee
  records.
• Manage the digitization, organization,
  and secure storage of employee personnel files to support data integrity and
  accessibility.

Additional
Responsibilities:
Perform other duties as assigned.

Independence of Judgment:
The degree of
judgement is related to identification and definition of new problems of
moderate complexity.

Supervisory Responsibilities
This position has no
direct supervisory responsibilities.

Competencies:
Strong written and verbal
communication for reports, presentations, in
Spanish and English.
Prioritize tasks, manage
deadlines, and coordinate resources effectively.
Handle sensitive financial and
personnel information responsibly.
Ability to use Microsoft Office tools, banking software, data
security protocols, and digital platforms.
Respond to changing regulations,
market conditions, and organizational needs.
Understand
and respond to internal and external client needs.
Knowledge
of laws, regulatory compliance and other financial regulations.

Anticipate and provide
service excellence to both internal and external customers.
Establish,
sustain, and foster both internal and professional contacts to build, enhance
and connect to FirstBank services.
Deliver clear, effective
communication and take responsibility for understanding others.
Understand
how the organization works, including current and future policies, practices,
and trends.
Identify problems and
conduct appropriate analysis involving others to search for the best
solution.
Take initiative and assume
personal accountability for goals, outcomes, and deadlines.
Understand
the organization’s vision and uphold the values in everyday work and actions.
At higher levels take long-term views and share with others the vision and
the organization path ahead.
Provide direction and
leadership to help teams achieve goals and operate cooperatively.
Demonstrate
curiosity for learning and performs activities to
make the most of their skills and boost potential in self and others.
Create a view of change as
an opportunity and inspire others. Look for new ways to experiment with new
ideas and approaches.

Impact of Errors:
The impact of errors of
this position could affect other department activities or external services,
essential activities of administrative, operational or business nature that
have a considerable economic impact.

Physical Demands:
The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Specific vision abilities required by this job
include close vision and distance vision. While performing the duties of this
Job, the employee is regularly required to sit; use hands to finger, handle, or
feel and talk or hear. The employee is occasionally required to stand and walk.

Minimum Requirements:
3 - 5 years Relevant Human Resources experience. Human Resources Management, or Business
Administration (with concentration in Human Resources, Management, or
Organizational Development), Management, Labor Relations, Industrial Relations, or a closely related field. An equivalent combination of
education and directly relevant human resources experience may be considered
in lieu of the required degree. SHRM CP or other recognized HR professional
certifications preferred.

Disclaimer:
The above statements
are intended to describe the general nature and level of work being performed
by people assigned to this job. They are
not indented to be an exhaustive list of all responsibilities, duties, skills
required of personnel so classified. The
reporting relationship may not reflect the most recent changes to the corporate
reporting structure.

EQUAL EMPLOYMENT OPPORTUNITTY EMPLOYER