Weploy

Talent Consultant

Weploy  •  Melbourne, AU (Remote)  •  2 hours ago
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Job Description

About Weploy

We are a tech enabled recruitment agency with a mission to make Recruitment Not Suck.

We specialise in customer service and contact centre talent and partner with some of Australia’s biggest brands such as Medibank, Australian Unity and Rebel Sport. We are known for one thing: getting quality bums on seats, fast.

No slow process. No fluff. Just great candidates placed quickly and a team that actually gives a damn. We are growing fast, and we need someone who can support the engine that keeps us moving.

Weploy Benefits

  • Full time role working Mon Fri 9 5pm
  • Flexible & fully remote working arrangement, no office commute!
  • Bonus paid out quarterly if we reach our milestones together as a team
  • The opportunity to join a collaborative and social team, that works hard and does not take itself too seriously
  • A clear progression pathway with ongoing training and development
  • Melbourne based candidates preferred for connection and collaboration

About the Role

We have been busy and we are now entering our next phase of growth. As a Talent Consultant you will play an important role in the success of our next chapter. Our talent team is the heart of our company.

You will speak with candidates, assess suitability, add them to the Weployee Community and ensure they have a phenomenal experience from the very beginning of their journey. You will interview candidates, guide them into the right roles and make a meaningful difference in their job search experience.

You will also support community engagement activities that help create a sense of belonging for our Weployees and assist them throughout their assignments.

Role Responsibilities

  • Speak with candidates and assess suitability for customer service and contact centre roles
  • Add successful candidates to the Weployee Community and ensure a positive onboarding experience
  • Manage candidate pipelines and keep delivery moving at speed
  • Support fulfilment by preparing resumes, candidate summaries and shortlists
  • Step in and help fulfil roles when volume demands it
  • Collaborate with internal teams to execute on talent strategies and initiatives
  • Maintain high quality candidate communication and follow ups
  • Stay across compliance- awards, contracts, worker entitlements
  • Review and track data to identify gaps and opportunities

About You

You are human centred, organised and love speaking with people. You care about creating great experiences and you are excited by growth. You are someone who rolls up their sleeves, thinks in outcomes and enjoys being part of a fast moving team.

  • Recruitment experience is preferred, ideally as a Recruitment Consultant, Sourcing Specialist, Recruitment Coordinator but we are equally interested in awesome people from customer care industries who know how to support people, communicate clearly and deliver great service.
  • You have a hunger for growth and want to join an established start up who is still going through advanced phases of growth, and don’t mind communicating through Emoji’s from time to time.
  • You have a voice and don’t mind using it when it comes to making things better. If you see something that can be improved and you take action, rather than letting it go.
  • You know how to use Slack, G-Suite and ideally Greenhouse, although any previous ATS experience is great.

What's next?

Apply now and kick start your Weploy journey.

Weploy

About Weploy

Made for today’s candidate-driven market, Weploy is your tech hub for lightning-fast hiring of pre-vetted customer service staff across Australia.

There’s been a fundamental power shift from hiring companies to candidates.

As a result, finding and retaining contact centre staff has become the CX industry’s biggest headache.

Empty seats = missed service levels and more stress on existing teams, creating a snowball effect to more attrition.

When it comes to hiring contact centre reps, you can’t afford to wait for the slow and cumbersome traditional hiring process (6+ weeks). This is something we hear a lot from our clients like Medibank, Super Retail Group, Bupa and Ovo Energy.

Weploy exists to disrupt this status quo. Unlike traditional recruitment agencies who only recruit when they have a job on, we have an always-on approach to talent pooling. Every week, we interview and onboard 50 contact centre reps into our award-winning tech platform.

So you don’t have to wait to start interviewing quality candidates.

>>> Get reps up and running in days, not weeks.

>>> Recruit perms or temps in large cohorts.

>>> Stop your TA team being swamped by the screening process.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Collingwood, AU
Year Founded
Unknown
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