Job Description

Set-up and Location: ONSITE – Ortigas, Pasig City Work Schedule: 6:00 AM to 3:00 PM Employment Type: Full-time Lead the Team. Raise the Standard. Shape the Future of Talent Acquisition at Staff Domain. If you're an experienced recruiter who knows how to deliver great hiring outcomes and bring out the best in other recruiters, this role is for you. We're looking for a Talent Acquisition Team Lead to lead a team of Talent Acquisition Partners while continuing to own your own recruitment slate. This is a hands-on leadership role where you'll balance people leadership, recruitment delivery, client management, and recruitment quality, with a commission structure that rewards recruitment performance and impact . You won't be stepping away from recruitment. You'll continue managing end-to-end searches, particularly complex and strategic roles, while setting the standard for how recruitment should be done across your team. As Team Lead, you'll be the first point of escalation for recruitment challenges, client concerns, candidate issues, and complex hiring decisions. You'll work closely with recruiters to identify risks, remove bottlenecks, strengthen candidate pipelines, and ensure roles continue moving effectively through the recruitment lifecycle. A big part of the role is developing recruitment capability. You'll coach Talent Acquisition Partners and Senior/Principal Talent Acquisition Partners, provide feedback on candidate assessments and shortlists, identify development gaps, and lead training that helps the team become stronger recruiters and client partners. You'll also work closely with the Head of Talent Acquisition to ensure the team consistently meets recruitment targets, follows Staff Domain's recruitment methodology, and delivers an exceptional experience for both clients and candidates. If you're ready to move beyond individual recruitment delivery and take ownership of team performance, recruiter development, and hiring outcomes, we'd love to meet you. What You'll Do You'll be the kind of person who: ​ Team Leadership & Recruitment Delivery Lead and manage a team of Talent Acquisition Partners, Senior Talent Acquisition Partners, and Principal Talent Acquisition Partners. Provide daily leadership, direction, and support to the recruitment team. Monitor active recruitment pipelines and ensure roles are progressing effectively through the recruitment lifecycle. Conduct regular pipeline reviews to identify risks, bottlenecks, and opportunities to accelerate hiring outcomes. Ensure recruiters maintain high standards in candidate assessment, shortlisting quality, and client communication. Support team members in prioritising roles and managing recruitment workloads effectively. Ensure recruitment activity aligns with Staff Domain's recruitment methodology and candidate experience standards. Take accountability for overall recruitment performance within the team. Personal Recruitment Delivery Maintain an active recruitment slate and lead complex or strategic searches where senior recruitment capability is required. Manage end-to-end recruitment for assigned client roles. Conduct intake calibration and recruitment strategy planning with clients. Source, screen, and assess candidates for active requisitions. Manage client communication and recruitment reporting. Execute candidate control strategies and manage offer processes, including VOVAs and verbal offers. Demonstrate best-practice recruitment delivery and act as a role model for the team. Recruitment Capability Development & Coaching Mentor and develop Talent Acquisition Partners and Senior/Principal Talent Acquisition Partners. Provide constructive feedback on candidate shortlists, interview assessments, and recruitment strategies. Identify individual and team development gaps and provide targeted coaching. Lead recruitment training sessions focused on sourcing strategy, candidate assessment, interviewing, and client management. Support the development of future Senior and Principal Talent Acquisition Partners within the team. Escalation Management & Advanced Recruitment Decision-Making Act as the first escalation point for recruitment challenges, client concerns, and candidate issues. Manage client escalations relating to recruitment delivery or candidate concerns. Provide guidance on complex recruitment decisions, including candidate suitability, compensation alignment, and role calibration. Resolve candidate fallouts, offer negotiations, and recruitment process challenges. Support recruiters on complex or high-stakes searches. Escalate strategic issues to the Head of Talent Acquisition where required. Ensure recruitment challenges are resolved quickly and professionally to protect client relationships and hiring outcomes. Recruitment Quality Control Review candidate shortlists and interview assessments to ensure alignment with client requirements. Ensure recruiters complete appropriate calibration before commencing searches. Maintain strong candidate experience standards across recruitment processes. Identify trends impacting quality of hire and work with recruiters to improve recruitment outcomes. Ensure all recruitment activity and candidate information is accurately captured in Zoho. Promote consistent recruitment standards and methodology across the team. Performance Management & Reporting Track recruitment OKRs, including percentage of jobs filled, time to hire, and candidate pipeline health. Provide regular performance updates to the Head of Talent Acquisition. Identify performance gaps and implement improvement plans where required. Support performance reviews and development discussions for team members. Use recruitment data and pipeline insights to identify opportunities to improve team performance and delivery. Compliance & Process Adherence Ensure recruitment activity complies with organisational procedures, recruitment processes, and data privacy standards. Maintain candidate ownership and control protocols. Ensure Zoho records are accurate, complete, and up to date. Promote consistent adherence to Staff Domain's recruitment methodology and operating standards. Requirements What You Bring We're looking for someone with: Strong expertise across the end-to-end recruitment lifecycle. Demonstrated leadership capability within a recruitment team environment. Advanced candidate assessment and interviewing capability. Strong client management and stakeholder engagement skills. Proven ability to coach and develop recruiters at varying experience levels. Strong decision-making and problem-solving skills in fast-paced recruitment environments. Strong understanding of recruitment tools, sourcing platforms, and ATS systems, with Zoho experience preferred. Ability to balance individual recruitment delivery with team leadership and operational responsibilities. Strong communication, organisation, and prioritisation skills. A genuine interest in developing people and improving recruitment capability. Experience Minimum 6 years of recruitment experience within an agency, RPO, or BPO recruitment environment. Demonstrated experience mentoring, supervising, or leading recruitment professionals. Proven ability to manage multiple complex recruitment searches simultaneously. Experience managing client relationships and handling recruitment escalations. Experience working with recruitment performance metrics, pipelines, and hiring targets. Experience in a fast-paced, high-volume, or multi-client recruitment environment is an advantage. Benefits Why You'll Love Working Here HMO, Dental, and Life Insurance for you and one free dependent from day one, with the option to enroll additional dependents. Paid Leaves: Birthday, Vacation, Medical, and Maternity. Up to 6 Vacation Leaves are convertible to cash on your anniversary. Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more! Let's Talk If you're thinking, "I'm ready to lead, but I still want to recruit," this could be the role for you. Click apply. We can't wait to meet you.