Job Description

Job Title: Talent Acquisition Supervisor
Location: BGC, Taguig
Department: Human Resources
Reports To: HR Manager / HRBP

About Us:

PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expanding our presence in the Philippines through mobile installment programs for Transsion brands (Tecno / Infinix / Itel), enabling consumers to enjoy flexible and affordable financing options.

The Talent Acquisition Supervisor will oversee end-to-end recruitment operations, lead a small recruitment team, and drive hiring strategies to support business growth. The role requires strong experience in high-volume hiring within fintech, lending, or financial services, along with leadership capabilities.

Key Responsibilities:

• Supervise daily recruitment operations and guide the TA team in achieving hiring targets
• Manage full-cycle recruitment for supervisory to managerial roles
• Partner with business leaders to align hiring strategies with manpower plans
• Lead high-volume hiring for operations, sales, collections, and support roles
• Monitor recruitment KPIs (time-to-fill, quality of hire, turnaround time)
• Build and maintain strong talent pipelines for critical roles
• Coordinate with external agencies and recruitment partners
• Ensure excellent candidate experience and employer branding
• Prepare and present recruitment reports to management

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• At least 4–6 years of recruitment experience, with 1–2 years in a supervisory or team lead role
• Preferably with experience in fintech, lending, banking, or device financing industry
• Proven experience in high-volume and niche hiring
• Strong leadership, stakeholder management, and decision-making skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, target-driven environment

Preferred:

• Background in loan, lending, collections, or device financing companies
• Female candidates are preferred for this role
• Experience handling agency partnerships and recruitment vendors

What We Offer:

• Competitive compensation and benefits
• Career growth in a fast-scaling fintech environment
• Collaborative and high-performance culture