Job Description

Talent Acquisition Specialist

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Come and play a pivotal role in shaping our Support Centre talent pipelines, bringing market insight, research and proactive sourcing to our Global Talent Acquisition team. You’ll turn talent intelligence into action, helping us identify and engage the right people for our business.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

And as a Talent Acquisition Specialist, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

• Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
• An annual discretionary bonus scheme, based on business results and individual contribution.
• A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• 50% discount in all Costa-owned stores, and 25% off in other participating stores
• Private medical cover thanks to our Private Healthcare scheme
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Talent Acquisition Specialist is about so much more than finding great people. It’s your chance to turn talent market insight into action, build proactive pipelines and support our Global Talent Acquisition Partners to help them find and engage the talent we need, when and where we need it. Which means you’ll be:

• Research and map external talent markets, identifying priority and emerging talent pools, competitor insight and key market trends.
• Turn market intelligence into actionable insight on candidate availability, skills, location and market dynamics to inform hiring strategies.
• Build and maintain proactive talent pipelines for recurring, specialist and business-critical roles, engaging great talent ahead of demand.
• Partner closely with Global Talent Acquisition Partners, providing sourcing and talent intelligence that helps shape where, when and how we hire.
• Flex across the recruitment lifecycle, supporting sourcing, talent research, transformation projects, priority hiring activity and offer-stage administration to keep hiring moving at pace.

Who you are

It’s your unique ingredients we’re interested in:

• Strong experience in proactive sourcing and talent pipelining, using LinkedIn, CRM platforms, job boards and direct outreach.
• Skilled in market mapping, talent intelligence and competitor research, turning external insight into practical sourcing strategies.
• Confident using recruitment technology and systems, including ATS/HRIS platforms such as Dayforce, CRM, sourcing and reporting tools.
• Good understanding of inclusive hiring practices, recruitment data and key talent acquisition metrics.

Where you’ll work

Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.

We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.

For any reasonable adjustments and general queries, please get in touch with careers@costacoffee.com