Job Title: Talent Acquisition Specialist
Location: Ajman, United Arab Emirates (with occasional travel to Dubai upon management request)
Industry: BPO / Contact Center
Type: Full-Time
Salary: 6,000 - 6,500 AED
We are looking for a bilingual (Arabic-English) Talent Acquisition Specialist to support our HR operations, primarily based in Ajman, with occasional duties in Dubai as required by management. This role involves full-cycle recruitment across all levels from contact center agents to C-level executives while also supporting Emiratization initiatives and maintaining strong relationships with internal stakeholders and external clients. Immediate joiners are highly preferred.
Handle end-to-end recruitment for positions ranging from front-line agents and team leaders to executive and support roles.
Lead Emiratization efforts, ensuring strong engagement with UAE National talent pools.
Collaborate with hiring managers to understand current and future hiring needs.
Execute high-volume hiring drives and deliver results within tight timelines.
Source, screen, and interview candidates in both Arabic and English.
Coordinate interview logistics, feedback collection, and offer rollouts.
Provide regular hiring status reports and market feedback to management.
Maintain candidate pipelines and databases using ATS tools.
Represent the company at career fairs, university events, and Emiratization programs.
Work from the Dubai office occasionally, upon management request.
Bachelor’s degree in Human Resources, Business Administration, or a related field.
2–4 years of recruitment experience including volume hiring and executive search.
Fluent in Arabic and English (written and spoken).
Proven success in Emiratization recruitment.
Experience in the BPO, outsourcing, or contact center industry preferred.
Strong stakeholder engagement and communication skills.
Must be based in the UAE and available to join immediately.
Willingness to commute to Dubai occasionally as per business needs.
Tafaseel BPO, a subsidiary of Tafaseel Group Holding, is a multi-award-winning leader in the Middle East's BPO sector. We employ over 2,000 professionals from 30 nationalities, offering services in 20 languages. With strategically positioned sites across the UAE, KSA, Bahrain, and Egypt and continuously expanding our footprint each quarter we deliver a comprehensive suite of 14 business process outsourcing services. Our expertise ranges from contact center outsourcing and human resources outsourcing to digital transformation, IT outsourcing, knowledge process outsourcing, and other specialized services. Leveraging our skilled workforce, rigorous processes, advanced technology, and state-of-the-art facilities, we proudly serve Fortune 500 companies, government entities, startups, and SMEs across 12 diverse industries.
