We are looking for a talented Talent Acquisition Program Specialist - MSP and Workforce Planning to join our Cummins Inc. team. The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time.
In this role, you will make an impact in the following ways:
Drive effective managed service provider (MSP) operations by coordinating recruiting activities and ensuring seamless execution across sourcing and delivery teams.
Strengthen workforce planning accuracy by consolidating hiring forecasts into actionable regional talent demand insights.
Optimize recruiting capacity alignment by identifying gaps, risks, and resource needs before they impact hiring outcomes.
Enhance service performance through proactive monitoring of key metrics, operational scorecards, and service level commitments.
Ensure smooth hiring execution by connecting workforce planning, headcount approvals, and requisition processes without duplication or delays.
Improve operational efficiency by standardizing processes, documentation, and governance practices across the region.
Support informed business decisions through data analysis, reporting, and workforce planning insights that enable strategic talent acquisition outcomes.
Foster strong cross-functional partnerships with HR, Finance, Procurement, business leaders, and external providers to deliver scalable workforce solutions.
To be successful in this role, you will need the following:
Demonstrated ability to manage complex HR, Talent Acquisition, or workforce-related programs while coordinating multiple stakeholders, priorities, and operational processes.
Strong analytical and problem-solving capabilities with the ability to translate workforce data, forecasts, and business needs into actionable solutions.
Effective consulting, communication, and relationship-building skills that enable collaboration across business leaders, service providers, and functional teams.
Proven ability to drive process excellence, operational discipline, and continuous improvement while maintaining compliance and accuracy.
Adaptability, resourcefulness, and results orientation, with a customer-focused approach to delivering talent and workforce planning solutions.
Education, Licenses, Certifications:
Professional certifications in project management, HR management, or directly related to the 30% or equivalent experience are preferred.
Preferred experience supporting managed service provider (MSP) programs, workforce planning initiatives, or Talent Acquisition operations within a complex business environment.
Leverage external talent sourcing methodologies, recruiting technologies, and workforce analytics tools to support hiring demand and workforce strategy execution.
Administer operational and commercial aspects of supplier partnerships, including service performance tracking, purchase order alignment, invoice reconciliation, and supplier onboarding coordination.
Utilize data analytics, reporting, data visualization, and business insights to evaluate hiring forecasts, recruiting capacity, and operational effectiveness.
Apply human resources consulting and business process execution expertise to balance stakeholder needs while ensuring efficient and compliant talent processes.
Partner closely with HR, Finance, Procurement, business leaders, and external service providers to deliver integrated workforce and recruiting solutions.
Demonstrate strong communication, collaboration, and interpersonal effectiveness when managing stakeholders across diverse functions and organizational levels.
Maintain process documentation, standard work, training materials, and governance practices that support consistency, scalability, and operational excellence.
Preferred ability to identify operational risks, recommend mitigation strategies, and drive continuous improvement initiatives that enhance service delivery outcomes.
Leverage technology and digital tools to improve workflow visibility, operational agility, reporting accuracy, and workforce planning effectiveness.
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
