Job Description

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026

10th in Fortune Magazine’s 2026 World’s Most Admired Companies

6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026

4th in Great Place to Work's Best Company To Work For 2025

The Colleague Experience Group (CEG) strives to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.

We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

The Talent Acquisition Partner (TA Partner) will be responsible for strategically executing the end-to-end hiring, while ensuring a superior candidate and Hiring Leader experience. This role will execute the recruiting process to acquire the best talent with speed and quality. The TA Partner will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically sell the role and the American Express brand.

• Lead the full lifecycle hiring process for a designated hiring portfolio
• Create/Own the development of the talent acquisition strategy for relevant Business Units to deliver on hiring priorities/needs
• Develop an established business acumen to drive a better hiring and candidate experience
• Own relationships with internal stakeholders providing regular updates and strategic advice throughout the recruitment process
• Maintain recruitment metrics to share at any point in time
• Leverage market intelligence and industry trends, including target companies and organizations, to build candidate slates
• Identify channels to source and recruit diverse candidates and build pipelines of qualified profiles across different levels and skill sets in the business
• Structure and recommend job offers, and works with the Compensation Team to determine appropriate packages. Discuss and close the job offer with identified candidates by promoting our Colleague Value Proposition
• Manage the candidate lifecycle to deliver high candidate experience
• Attend and lead the briefing meetings and participate in job scoping discussions as needed
• Collaborate with internal CEG colleagues to ensure alignment on recruitment strategy such as Colleague Strategic Partners and the DE&I team
• Help ensure company complies with laws and regulations as it relates to online sourcing, recruiting, and hiring practices

Minimum Qualifications

• 4 years of proven experience in managing the end-to-end recruitment lifecycle in corporate recruiting or volume hiring
• Strong written and verbal communication
• Ability to build pipeline of talent though direct sourcing via different channels
• Hyper focus on creating an excellent candidate and hiring leader experience
• Self-sufficient and able to work with little direct supervision
• Demonstrated ability to work in a team environment
• Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly
• Comfortable collaborating and bringing ideas to the attention of the whole team

Preferred Skills and Qualifications

• Full lifecycle, corporate recruiting or related experience preferably with exposure to financial services or Operations
• Experience with recruitment tools, technologies, and platforms such as Oracle, Taleo, LinkedIn Recruiter, and/or others
• Experience working in a compliance driven organization

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Work From Home Requirements:
• Must have at least 25 mbps internet connection plan / speed
• Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.