Job Description

Talent Acquisition Operations Partner - Ace Hardware Home Services

Oak Brook, IL (Hybrid: 3 days onsite, 2 remote)

Build the engine behind how we attract talent.
Ace Hardware Home Services, a business unit of Ace Hardware Corporation is growing fast, and hiring is mission critical. We are looking for a Talent Acquisition Operations Partner to design, optimize, and scale how we attract and engage skilled trades and frontline talent across the business. If you enjoy turning data into action, building programs from the ground up, and partnering across teams to drive results, this role puts you at the center of it.

What You Will Do

Drive talent attraction strategy and execution

• Partner with TA leaders to design recruitment marketing strategies aligned to hiring demand
• Build programs that create consistent pipelines for high-volume and hard-to-fill roles
• Identify gaps in attraction strategy and recommend new channels, partners, or solutions

Optimize the recruiting engine

• Standardize and improve workflows, tools, and processes across the hiring lifecycle
• Increase efficiency, consistency, and experience for both candidates and hiring teams
• Support implementation of new tools and technologies from build through adoption

Use data to influence decisions

• Track and analyze key metrics, including funnel conversion, sourcing performance, and req volume
• Turn data into clear insights that guide strategy and stakeholder decisions
• Create reporting that drives accountability and transparency

Build and scale talent pipelines

• Support programs across CRM, trade schools, skilled trades partnerships, military talent, and inclusive recruiting efforts
• Help the business move from reactive hiring to proactive pipeline building

Partner across the business

• Work closely with HR Managers, Hiring Managers, and Operations leaders
• Influence adoption of best practices and standardized hiring approaches
• Act as a trusted thought partner for recruitment initiatives

Own vendor and program coordination

• Manage relationships with recruiting and marketing partners
• Coordinate hiring events, career fairs, and local hiring activations
• Maintain and improve documentation, playbooks, and process guides

What You Bring

• 2+ years in talent acquisition operations, recruitment marketing, or employer branding
• Experience in high-volume decentralized hiring environments; skilled trades or home services exposure preferred
• Strong project management skills with a track record of delivering end-to-end initiatives
• Comfort using AI tools for content creation, reporting, and campaign optimization
• Ability to translate data into clear, compelling insights
• Strong stakeholder management and communication skills
• Hands-on, builder mindset with attention to detail
• Experience with ATS platforms; Workday preferred
• Proficiency in Excel, PowerPoint, and reporting tools
• Willingness to travel up to 20%

#LI-CS1

Compensation Details:

$76300 - $95500 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)

• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation

• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents

• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire

• Company Car, phone and fuel card are provided for field-based positions

• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation

• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review

• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales

• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!

• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Birth/Adoption bonding paid time off

• Adoption cost reimbursement

• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

• Identity theft protection

* Benefits are provided in compliance with applicable policies.

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We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.