The Port Authority of New York & New Jersey

Talent Acquisition Operations Lead (Contract)

The Port Authority of New York & New Jersey  •  $44 - $57/hr  •  New York City, NY (Remote)  •  2 days ago
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Job Description

Talent Acquisition Operations Lead (Contract)

About the Role

The Talent Acquisition Operations Lead (Contract) plays a key role in the day-to-day success of the Talent Acquisition Operations function by helping ensure recruiting systems, operational processes, reporting, and analytics support an efficient, consistent, and high-quality hiring experience. This role serves as a primary operational resource for recruiters, recruiting coordinators, hiring managers, and Human Capital stakeholders, providing day-to-day guidance, troubleshooting operational issues, maintaining recruiting technology, and supporting process improvements. The ideal candidate is a strong Talent Acquisition Operations professional who enjoys solving problems, improving processes, and partnering with others to deliver an exceptional recruiting experience. This role is anticipated to be a long term contract position.

Responsibilities

  • Help oversee the day-to-day operation of Talent Acquisition Operations, ensuring recruiting processes are executed consistently and effectively.
  • Serve as a primary operational resource for recruiters and Talent Acquisition stakeholders by resolving questions, troubleshooting issues, and coordinating operational support.
  • Administer recruiting systems and technologies, including user access, system configuration, issue resolution, testing, and coordination with internal technology teams and vendors as needed.
  • Develop, maintain, and analyze Talent Acquisition reports and dashboards to support operational decision-making and measure recruiting performance.
  • Identify opportunities to improve operational processes, documentation, and system utilization while supporting implementation of approved enhancements.
  • Create and maintain standard operating procedures, training materials, and operational documentation that promote consistency across the recruiting function.
  • Provide day-to-day guidance and operational support to Talent Acquisition Coordinators, helping prioritize work and promote consistent service delivery.
  • Build collaborative relationships with recruiters, hiring managers, HR partners, and other stakeholders to deliver a high-quality customer experience.
  • Participate in operational initiatives and special projects that enhance the effectiveness, efficiency, and scalability of the Talent Acquisition function.

Minimum Qualifications

  • Bachelor's degree or an equivalent combination of education and experience.
  • Five (5) years of experience in Talent Acquisition Operations, Recruiting Coordination, HR Operations, or a related operational function.
  • Experience administering an Applicant Tracking System (ATS), CRM, or other recruiting technologies.
  • Experience supporting recruiting systems, analyzing data, troubleshooting operational issues, and managing multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience supporting recruiting systems, analyzing data, troubleshooting operational issues, and managing multiple priorities in a fast-paced environment.
  • Experience developing recruiting reports, dashboards, or operational metrics using Excel, Power BI, Tableau, or similar reporting tools.
  • Experience creating process documentation, standard operating procedures, and training materials.
  • Experience mentoring colleagues, serving as a subject matter expert, or coordinating operational work across a team.
  • Demonstrated commitment to customer service, continuous improvement, and building efficient, scalable operational processes.

Selection Process

The application process varies by position, but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s).Selected candidates who are made a conditional job offer will be asked to undergo a background check.

Compensation, Benefits & On-Site Collaboration Requirements

The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on aspects such as experience, knowledge, skills, abilities, and internal factors.

This is a contract position with an expected hourly range between $44 - $57 per hour.

In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week, subject to operational and business needs.

The Port Authority of New York & New Jersey

About The Port Authority of New York & New Jersey

If you have ever flown out of JFK, biked across the George Washington Bridge, or captured that perfect picture of the World Trade Center, then you have witnessed just some of what the Port Authority of NY & NJ does.

For over 100 years, the Port Authority has been designing, engineering, and operating the transportation infrastructure that moves people and goods to, from, and throughout one of the most economically competitive and culturally vibrant regions in the world. Whether we’re fortifying the tunnels under the Hudson River to withstand future super storms, or raising a bridge so larger cargo vessels can reach the premier port on the East Coast, our nearly 7,000 employees are committed to the work they do – work that moves millions of people and supports billions of dollars in economic activity each year.

Our need for skilled, forward-thinking individuals, who are truly passionate about serving the public, continues to grow. And we’re not talking just about engineering, transportation, and urban planning professionals. We are always looking for professionals in Audit, Business Administration, Communications, Construction, Environmental Planning, Finance, IT, Media, Operations & Maintenance, Public Safety, and Security, to name just a few. We are also looking for those driven to diversify their skills. As a member of our team, you will have the opportunity to explore any number of career paths, so just because you start in one field doesn’t mean you have to stay in it.

If this is the experience you are looking for, “Follow” us here and visit our careers page at www.jointheportauthority.com to learn about current opportunities. You can also discover more about the Port Authority by visiting www.panynj.gov or www.youtube.com/user/portauthorityinfo.

We are confident that once you take a look, you will see how one organization can move a region, a nation, and the world.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Unknown
Year Founded
1921
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