Job Description

Key Responsibilities:

• Manage end-to-end pre-employment requirements of new hires
• Ensure completion and validation of government-mandated documents (e.g., SSS, PhilHealth, Pag-IBIG, TIN)
• Monitor submission of pre-employment requirements such as medical results, NBI clearance, and background checks
• Coordinate onboarding schedules and pre-start communications with candidates
• Maintain and update onboarding trackers and HRIS records
• Follow up with candidates to ensure timely completion of requirements
• Coordinate with internal teams (TA, HR, Payroll, Compliance) for onboarding readiness
• Assist in onboarding sessions and new hire orientation logistics
• Ensure compliance with company policies and government regulations
• Generate onboarding reports and status updates

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
• 1–3 years of experience in onboarding, recruitment support, or HR operations
• Knowledge of Philippine government requirements and pre-employment processes
• Strong coordination, organization, and time management skills
• Excellent communication and follow-up skills
• Detail-oriented with ability to handle sensitive and confidential information

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us.